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Open nowPosted 131 days ago

Analista de Atendimento | Pluxee VT (Exclusiva para PCD)

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Atendimento | Pluxee VT (Exclusiva para PCD)Gupy (Portal de Vagas) · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 131 days ago

The posting

A Benefício Fácil agora é uma empresa Pluxee!Oferecemos soluções completas para a gestão e distribuição do benefício Vale‑Transporte, apoiando empresas e impactando positivamente a jornada de milhares de colaboradores.Nosso compromisso é transformar a jornada dos nosso cliente deixando tudo mais fácil.Venha fazer parte do nosso time!Responsabilidades e atribuiçõesRealizar atendimento ao cliente por meio dos canais disponíveis (telefone, e-mail WhatsApp e/ou chat), garantindo agilidade, clareza e empatia em todas as interações;Esclarecer dúvidas, orientar o cliente e apoiar na resolução de demandas durante toda a jornada;Acompanhar solicitações e garantir o retorno dentro dos prazos estabelecidos;Identificar necessidades e oportunidades de melhoria na experiência do cliente;Configurar, parametrizar e treinar usuários nas funcionalidades da plataforma, se necessário;Garantir que o cliente tenha as melhores condições para utilizar a solução de forma eficiente;Atuar de forma proativa para garantir a satisfação e o sucesso do cliente;Registrar atendimentos, informações e particularidades no sistema, garantindo organização e histórico das interações;Demais atividades relacionadas a função.Requisitos e qualificaçõesEnsino médio completo;Ter conhecimento no pacote office;Excel intermediário (Será aplicado teste para avaliar o nível de conhecimento);Boa comunicação verbal e escrita;Disponibilidade para o trabalho presencial;Ter fácil acesso à região de Pinheiros;Horário de trabalho: De segunda à quinta-feira das 08:00 às 18:00 e sexta-feira das 08:00 às 17:00.Informações adicionaisBenefícios:Vale Refeição;Vale Alimentação;Assistências médica e odontológica;Seguro de vida;Wellhub;Suporte psicológico, social e assistencial ao colaborador e dependentes via Optum;Vale Transporte;Auxílio Home Office;PPLR de acordo com a política vigente.

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