Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 hours ago

ANALISTA DE CUSTOMER EXPERIENCE PLENO

Gupy (Portal de Vagas)74,621 open roles

Where
Ribeirão Preto, São Paulo, Brazil
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowANALISTA DE CUSTOMER EXPERIENCE PLENOGupy (Portal de Vagas) · Ribeirão Preto, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 21 hours ago

The posting

Na Rodonaves, cada pessoa tem um papel importante para fazer nossos sonhos se movimentarem. Nos diferentes times e áreas do Grupo, contamos com profissionais que acreditam nas pessoas, fazem acontecer e colocam seus conhecimentos em prática para contribuir com nossos processos, projetos e negócios.Ao fazer parte do nosso time, você terá a oportunidade de desenvolver seus conhecimentos, colaborar com diferentes pessoas e contribuir para resultados que geram valor para nossos clientes. Aqui, valorizamos quem assume responsabilidades, busca fazer a diferença e trabalha em conjunto para construir soluções que movimentam todo o Grupo.Responsabilidades e atribuiçõesMapear e analisar a jornada do cliente de ponta a ponta;

Identificar dores, gargalos e oportunidades de melhoria;

Analisar dados e transformar insights em ações de melhoria;

Propor melhorias que contribuam para a experiência do cliente;

Apoiar o aumento da eficiência dos processos.

Requisitos e qualificaçõesEnsino superior completo em Administração, Engenharia, Marketing, Comunicação, Gestão de Processos, Tecnologia ou áreas correlatas;

Experiência em Customer Experience, mapeamento de jornadas, processos ou áreas relacionadas à experiência do cliente;

Conhecimento em metodologias de mapeamento e análise da jornada do cliente;

Capacidade analítica para interpretar dados, indicadores e feedbacks de clientes;

Conhecimento em ferramentas de análise e visualização de dados, como Excel e/ou Power BI;

Habilidade para identificar causas-raiz, oportunidades e propor soluções estruturadas;

Boa comunicação e capacidade de interação com diferentes áreas e níveis da organização;

Organização, autonomia e capacidade de conduzir projetos e demandas simultâneas;

Desejável conhecimento em Salesforce, ferramentas de atendimento e canais digitais.

Informações adicionaisConvênio Médico.Convênio Odontológico.Convênio Farmácia.Wellhub.Vale Alimentação.Seguro de Vida.Vale Transporte ou Fretado.Participação nos Lucros.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Gupy (Portal de Vagas)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gupy (Portal de Vagas)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Gupy (Portal de Vagas)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.