Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 days ago

Analista de Customer Success Pleno | TRACK&FIELD | Ipiranga - São Paulo

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAnalista de Customer Success Pleno | TRACK&FIELD | Ipiranga - São PauloGupy (Portal de Vagas) · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 18 days ago

The posting

Missão da Área 🤩Somos responsáveis por toda jornada de atendimento aos nossos clientes, atletas, suporte para lojas próprias e franquias.Nossa missão é proporcionar experiências que encantam, superar expectativas por meio de um atendimento humanizado, eficiente, proativo, único e eficaz.Sua missão 🥇Atendimentos com eficiência, proatividade, resolução, encantamento, colaboração com foco em facilitar a jornada dos consumidores para um estilo de vida mais saudável e ativo. Senso de resolução, com o objetivo de reduzir os chamados na causa raiz.Superar as expectativas com os serviços entregues para os clientes internos e externos. Norteados pelo respeito, colaboração e cuidado.Responsabilidades e atribuiçõesQuais serão suas responsabilidades? 🎯Monitorar e analisar indicadores da área;Monitorar e repassar ao time informações relevantes sobre a operação;Atender com agilidade aos clientes internos (lojas, gerentes e colaboradores);Atendimento de forma 360 através dos nossos canais (whatsapp, email, ligações) e verticais (Lojas/ Clientes/TF Sports/ TF MKT);Esclarecer dúvidas sobre os produtos e serviços;Cumprir os prazos (SLA);Buscar soluções e melhorias nos processos, com o objetivo de atingir metas e resultados estabelecidos;Requisitos e qualificaçõesPerfil que buscamos 🔎Buscamos uma pessoa com perfil hands on, proativo na identificação de oportunidades e insights no atendimento aos treinadores, colaborativo com foco na organização e planejamento das atividades diárias.HabilidadesExperiência em Atendimento ao Cliente (Customer Success, CX ou SAC).Domínio e experiência prévia em atendimentos digitais (Chat, WhatsApp, Redes Sociais e Reclame Aqui).Excelente comunicação oral e escrita (clareza, objetividade, empatia e boa gramática).Conhecimento intermediário/essencial em Excel e demais ferramentas do Pacote Office.Foco em cumprimento de metas operacionais e respeito aos SLAs.O que você precisa ter:Graduação Concluída em: Administração, Relações Públicas, Jornalismo, Marketing ou áreas correlatas.Disponibilidade para trabalho presencial.Informações adicionaisLocal 🏢Ipiranga - São Paulo #PapoReto 👁️ Nossa seleção já está rolando! E aí, vem com a gente?Inscrição e análise das candidaturas Bate-papo com a pessoa recrutadoraEntrevistasFeedbacks e/ou proposta, retorno sobre o processo. # Conheça mais de nossos processos seletivos acompanhando nossa pagina de carreira: https://tfcarreira.gupy.io/

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Gupy (Portal de Vagas)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gupy (Portal de Vagas)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Gupy (Portal de Vagas)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.