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Open nowPosted 11 hours ago

ASSISTENTE COMERCIAL

Gupy (Portal de Vagas)83,101 open roles

Where
Manaus, Amazonas, Brazil
Work mode
On site
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Your applicationOpen nowASSISTENTE COMERCIALGupy (Portal de Vagas) · Manaus, Amazonas, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 11 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Estamos em busca de um(a) Assistente Comercial para integrar o time Comercial, com foco em pós-vendas e garantias. Você vai acompanhar o cliente depois da compra, desde o andamento do pedido e a entrega até o atendimento de solicitações de garantia junto à Assistência Técnica. Também vai apoiar o controle de contratos com concessionárias e atualizar relatórios e indicadores do setor. A vaga é ideal para quem é organizado(a), tem foco no cliente e gosta de resolver problemas.

Responsabilidades e atribuiçõesApoiar o acompanhamento de renovações, andamento e encerramento de contratos com concessionárias; Controlar e organizar documentos do setor; Executar rotinas administrativas: atendimento telefônico, envio de e-mails, gestão de correspondências e organização de agendas e reuniões; Dar suporte administrativo à coordenação comercial, incluindo as atividades da equipe interna de Transporte de Cargas; Interagir com as áreas Financeira, Contabilidade/Fiscal, Assistência Técnica, Produção e PCPM; Seguir as normas de Saúde e Segurança Ocupacional (ISO 45001) e do Sistema de Gestão Ambiental, participando dos treinamentos e campanhas internas.

Receber, registrar e acompanhar as solicitações de garantia dos clientes; Analisar documentos e informações do pedido para verificar se a solicitação está dentro da garantia; Atuar junto à Assistência Técnica, Produção e PCPM para resolver os casos de garantia dentro do prazo; Controlar o status e os prazos de cada atendimento de garantia, mantendo o cliente informado; Manter atualizados os relatórios e indicadores de pós-venda e garantias (volume de chamados, prazos de atendimento, principais ocorrências).

Acompanhar os pedidos desde a confirmação até a entrega, cumprindo os prazos e mantendo o cliente informado; Organizar a logística de entrega dos produtos aos clientes; Fazer o acompanhamento pós-venda: verificar a satisfação do cliente, tratar reclamações e resolver problemas; Coletar e registrar feedbacks dos clientes, propondo melhorias nos processos; Ser o ponto de contato do cliente após a compra, dando retorno rápido e claro sobre cada solicitação.

Requisitos e qualificaçõesEnsino superior em andamento em Administração, Gestão Comercial ou áreas correlatas; Atendimento ao cliente; Experiência com vendas para outras regiões (Nordeste) ou com logística de entrega. Pelo menos 6 meses de experiência em atendimento ao cliente, pós-venda ou funções administrativas;

Conhecimento em Excel;

Informações adicionais Comunicação, investigação/análise, flexibilidade, proatividade, relacionamento interpessoal e inteligência emocional.

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