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Open nowPosted 4 hours agoWe saw it 24 min after it went up

Assistente de Customer Success | Atendimento ao Cliente

Gupy (Portal de Vagas)78,627 open roles

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowAssistente de Customer Success | Atendimento ao ClienteGupy (Portal de Vagas) · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 4 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Estamos em busca de um(a) Assistente de Customer Success (CS) para fazer parte do nosso time e contribuir diretamente na construção e manutenção do relacionamento com nossos clientes.  🚀Buscamos uma pessoa comunicativa, ativa, organizada e com experiência em atendimento ao cliente, que tenha iniciativa, atenção aos detalhes e facilidade para conduzir diferentes demandas e interações.A principal atribuição da vaga será o contato próximo com os clientes, realizando reuniões, acompanhamentos mensais e atuando em diferentes momentos da jornada, incluindo ações de retenção e prevenção de churn, garantindo uma experiência positiva e fortalecendo o relacionamento com a nossa carteira de clientes.Responsabilidades e atribuiçõesAtendimento ao cliente dentro do CS – reuniões de churn, acompanhamentos mensais;Construir relacionamento com clientes;Guiar a jornada do cliente;Monitorar o uso do produto e identificar melhorias;Antecipar problemas e oferecer soluções;Apresentar novas funcionalidades e atualizações;Resolver dúvidas e coletar feedback;Promover o sucesso do cliente.Requisitos e qualificaçõesExperiência com atendimento ao cliente;Perfil comunicativo e ativo;Boa oratória;Conhecimento básico em pacote office;Resiliência e jogo de cintura para lidar com diferentes perfis de clientes;Superior em comercial, gestão comercial, marketing e/ou áreas de comunicação.Informações adicionais📍 Modelo de trabalho: Presencial – Região da João Dias | Zona Sul de São Paulo.Remuneração:Salário fixo compatível com o mercado;Bonificação por performance.Benefícios:🍽️ Vale-Refeição no Cartão Caju;🚌 Vale-Transporte no Cartão Caju;🩺 Assistência Médica Porto Seguro;😁 Assistência Odontológica 100% custeada pela empresa;💪 TotalPass;🎉 Day Off no mês do aniversário;👶 Auxílio-creche;🛡️ Seguro de Vida;🎮 Área de descompressão e jogos;💆 Quick Massage;🎟️ Convênio SESC.Além de um ambiente colaborativo e descontraído, aqui você terá um plano de desenvolvimento estruturado, avaliações de desempenho periódicas e oportunidades reais de crescimento profissional. Valorizamos pessoas que gostam de aprender, compartilhar conhecimento e construir resultados em equipe.

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