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Open nowPosted 12 hours ago

Assistente de Operações | Meu +

Gupy (Portal de Vagas)83,101 open roles

Where
Belo Horizonte, Minas Gerais, Brazil
Work mode
Hybrid
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Your applicationOpen nowAssistente de Operações | Meu +Gupy (Portal de Vagas) · Belo Horizonte, Minas Gerais, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 12 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Conheça o Meu+: o futuro do cuidado e da qualidade de vida para o público 50+!Muito além do universo financeiro, todos nós precisamos de apoio em diferentes áreas da vida. O Meu+ nasceu exatamente para isso: é a solução que complementa o dia a dia, oferecendo assistências exclusivas que transformam a vida de quem já viveu experiências e ainda quer aproveitar o melhor da vida.Somos um ecossistema completo de serviços e benefícios, com condições especiais para o público 50+, construído a partir da força e tradição do Grupo Mercantil, uma instituição financeira sólida, mas com o olhar sempre voltado para inovação, bem-estar e futuro.Se você quer fazer parte de uma transformação real, impactando milhares de vidas e ajudando a construir novas experiências, o seu lugar é aqui.#VEMSERMEU+Responsabilidades e atribuiçõesSeus principais desafios serão:Realizar atendimento ao usuário do Meu+ pelos canais definidos (app, chat, e-mail), tirando dúvidas e resolvendo solicitações;Executar rotinas operacionais de suporte às áreas de Sorteios e Parcerias;Realizar o cadastro de ofertas e de parceiros no app Meu+;Registrar e acompanhar chamados até a resolução, respeitando os prazos de atendimento;Identificar e escalar casos que exigem tratamento especial ou apoio de outras áreas;Apoiar a atualização de bases e relatórios simples de volume e performance de atendimento.Requisitos e qualificaçõesBuscamos uma pessoa com:Ensino médio completo; Experiência em atendimento ao cliente, suporte operacional ou back-office;Domínio de ferramentas de atendimento e tickets (ex: Zendesk ou similares);Conhecimento do Pacote Office ou Google Workspace, com Excel e Sheets em nível básico a intermediário;Habilidade com rotinas operacionais de conferência, cadastro e controle de processos.Vai se destacar se apresentar:Superior cursando em Administração, Gestão ou áreas correlatas;Experiência em atendimento digital (chat, app, redes sociais);Vivência em operações de programas de fidelidade, bancos ou fintechs.

 Local de Trabalho:Belo Horizonte/MG (atuação Híbrida);Informações adicionaisO que oferecemos aos nossos colaboradores:• Vale-alimentação;• Vale Transporte;• Auxílio Cheche;• Plano odontológico; • Seguro de vida;• Wellhub;• Bebê à bordo;• Acesso aos serviços MEU +.Todas as vagas também são direcionadas para PCDs

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