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Open nowPosted 4 days ago

Atendente de Loja

Gupy (Portal de Vagas)74,621 open roles

Where
São José dos Campos, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowAtendente de LojaGupy (Portal de Vagas) · São José dos Campos, São Paulo, Brazil
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7.8% of postings close within 7 days. Measured by our own scanner across the market.

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

A Necxt, empresa do Grupo Stefanini, é especializada em Customer Experience e Atendimento ao Cliente. Somos um time que investe em um completo ecossistema de inovação para atender as principais verticais de negócios e auxiliar os clientes no processo de relacionamento com consumidores, ofertando as melhores experiências e garantindo jornadas personalizadas de ponta a ponta.Salário: R$1686.67Benefício: R$ 508.86 (VR OU VA)Disponibilidade de horário: Entre 09:00 - 18:00Modalidade de trabalho: PresencialEscala: 5x2 - Segunda à SextaLocal de Trabalho: R. Paraibuna, 1234 - Jardim São Dimas, São José dos Campos - SP, 12245-021 Responsabilidades e atribuiçõesAtendimento ao Cliente: Recepcionar e atender clientes de forma presencial, via telefone ou por meios digitais, fornecendo informações sobre os serviços de fornecimento de gás, tarifas, contratos, e procedimentos.Abertura de Chamados e Solicitações: Auxiliar os clientes na abertura de chamados para serviços como novas ligações de gás, reparos, manutenção, e encerramento de contratos.Processamento de Pagamentos: Receber e processar pagamentos de faturas, emitir boletos e orientar clientes sobre formas de pagamento disponíveis, além de resolver questões relacionadas a contas e cobranças.Orientação sobre Segurança: Fornecer orientações e informações sobre o uso seguro do gás natural, explicando normas de segurança e procedimentos em caso de emergência.Gestão de Documentos: Coletar e organizar documentos necessários para a contratação de serviços, atualização cadastral, ou solicitações diversas.Resolução de Problemas: Atuar na resolução de problemas e reclamações, encaminhando questões mais complexas para os departamentos responsáveis quando necessário.Suporte Administrativo: Auxiliar em tarefas administrativas, como o controle de estoque de materiais promocionais, organização do ambiente de atendimento, e registro de atividades diárias.Requisitos e qualificaçõesEnsino Médio Completo;Conhecimento do pacote office;Experiência em atendimento;Informações adicionaisO que te oferecemos:🍛 Vale Alimentação ou Vale Refeição;👨🏼‍🎓 Desconto em cursos, universidades e instituições de idiomas; 📚 Academia Stefanini - plataforma com cursos online, gratuitos, atualizados e com certificado; 🗣 Mentoring;🏫 Auxílio Creche; 💉 Clube de vantagens para consultas e exames;🏥 Assistência Médica;🦷Assistência Odontológica; 💰 Clube de vantagens e descontos nos melhores estabelecimentos;👂🏾Atendimento psicológico online ao colaborador e seus dependentes;🛫 Clube de viagens;🐶 Convênio para Pet;e muito mais...

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