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Open nowPosted 2 days ago

ATENTO ESCALADA - Team Leader Bilingue III (Ramo Automotivo) -Prédio do Cliente em Campinas

Gupy (Portal de Vagas)74,621 open roles

Where
Campinas, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowATENTO ESCALADA - Team Leader Bilingue III (Ramo Automotivo) -Prédio do Cliente em CampinasGupy (Portal de Vagas) · Campinas, São Paulo, Brazil

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Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 2 days ago

The posting

Seja bem-vindo(a) ao Projeto Escalada!!!Você atua no produto Mercedes Benz em Campinas, e pretende dar o próximo passo na carreira profissional? Então temos a oportunidade certa para você crescer na Atento!!!Procuramos um Líder para fazer a gestão de equipes de atendimento ao cliente.Se você tem experiência com Supervisor de suporte técnico temos a vaga certa para você!

Procuramos Líderes para fazer a gestão de equipes de atendimento ao cliente que prestam, suporte técnico no ramo automotivo.

Buscamos líderes desenvolvedores de talentos, que sejam focados nos resultados buscando sempre as melhores alternativas de alcançá-los.

Se identificou? Então inscreva-se e seja protagonista do seu crescimento profissional! 🤩Responsabilidades e atribuiçõesSupervisionar/liderar equipe;Responsável por relacionamento com cliente, gestor e gerente da operação;Monitoramento dos KPI's operacionais;Análise e atualização de relatórios;Elaboração e administração de escalas;Encerramento e acompanhamento de folha de ponto;Aplicação de feedback;Gestão dos liderados.Requisitos e qualificaçõesEnsino Superior Completo - deverá estar atualizado no Pessoas online; Cargos de Especialistas ter mais de 6 meses de empresa (sem ter tido movimentação de cargo dentro desse período); Para cargos de Team Leader I, II ou III, possuir pelo menos 6 meses de cargo; Avaliação de Desempenho do Time To Talk acima de 100% (Good Performance); Ter MBA ou Master concluídos será um diferencial; Obrigatório Inglês Avançado ou Fluente; Domínio do Pacote Office; Boa comunicação, perfil analítico; Ter experiência com Atendimento ao Clientes Suporte Técnico e situações críticas; Conhecimentos, habilidades em pacote office, prática em digitação e Excel Avançado; Morar em Campinas e região.

Informações adicionaisInscrições até 05/10/2026SalárioR$ 4.500,00Horário de Trabalho6X1 15:40/00:00 VARIAVELJornada de Trabalho220h mês | Escala 6x1 - Folga variávelModelo de TrabalhoPresencialLocal de trabalho: Unidade Campinas - Av. Mercedes Benz, 679 - Distrito Industrial / CEP: 13054750 / Portaria 1 / Campinas-SP.Analista: Michele Teixeira

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