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Open nowPosted 12 hours ago

Auxiliar de Recepção

Gupy (Portal de Vagas)81,489 open roles

Where
Campinas, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowAuxiliar de RecepçãoGupy (Portal de Vagas) · Campinas, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 12 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

•  É o profissional responsável por dar suporte direto às rotinas de atendimento, acolhimento, identificação e triagem de clientes, visitantes e hóspedes. Seu objetivo principal é garantir um primeiro contato cortês, ágil e organizado, orientando fluxos, realizando cadastros nos sistemas da empresa, atendendo chamadas telefônicas e auxiliando no controle de acessos e correspondências.

Responsabilidades e atribuições• Recepcionar hóspedes, condôminos e clientes de forma cortês e realizar processos de check-in e check-out no sistema.  •

Solicitar documentação necessária e o preenchimento da FNRH com todos os campos obrigatórios no check-in.  •

Providenciar e entregar as chaves dos apartamentos e esclarecer dúvidas e orientar sobre facilidades e programações do empreendimento. •

Conferir observações das reservas do dia para atender solicitações especiais (cama extra, berço, andar) e pré-determinar apartamentos. Checar Ordens de Serviço (OS) de eventos do dia para direcionamento dos clientes e eventualmente fazer reservas no sistema e consultar canais de venda.  •

Atender chamadas telefônicas internas/externas, registrar solicitações em log book e direcionar aos setores responsáveis. Ler, atualizar o log book e realizar welcome call / courtesy call e encerrar chamados junto aos clientes garantindo sua satisfação.  •

Imprimir extratos para conferência e entregar RPP (NFC-e's) / RPS ao hóspede. Abrir Ordem de Serviço na plataforma SIM para atendimentos de manutenção e salvar ou imprimir relatórios de contingência e segurança.  •

Auxiliar hóspedes e condôminos com bagagens e apoiar as demais áreas e rotinas operacionais do empreendimento quando necessário.

💙 Aqui, cada detalhe importa — e seu trabalho será essencial para oferecer uma experiência de excelência aos nossos hóspedes. Vem transformar a hospitalidade com a gente!Informações adicionaisAlém de fazer parte de uma empresa que valoriza o seu desenvolvimento e bem-estar, você terá acesso a um pacote de benefícios que apoia seu dia a dia dentro e fora do trabalho:🩺Convênio Médico😁 Convênio odontológico🛡️ Vale transporte🚌 Vale Alimentação e Vale Refeição🍽️ Seguro de vida🏋🏽‍♀️ Gympass💙 Aqui na Atlantica, acreditamos que cuidar de quem cuida dos nossos hóspedes é essencial — por isso, criamos um ambiente onde você se sente acolhido(a), respeitado(a) e com espaço para crescer.

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