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Open nowPosted 3 days ago

Auxiliar de Suporte Acadêmico

Gupy (Portal de Vagas)74,621 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowAuxiliar de Suporte AcadêmicoGupy (Portal de Vagas) · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 3 days ago

The posting

Auxiliar de Suporte Acadêmico | B2C, para estudantes ou graduados em Pedagogia, Administração ou áreas afins.Trabalho 100% remoto, de segunda à sexta-feira, das 11h12 às 21h00.Para atuar na Central de Matrículas, usando ferramentas de CRM e apoiando operadores, consultores e novos alunos da instituição.Oportunidade para crescer no Instituto Infnet, uma faculdade com foco em Engenharias Tech, Ciência de Dados, Comunicação e Design Digital.Bolsas de estudo de até 100% para a graduação e de 70% a 90% para pós-graduação, conforme regras da instituição.Responsabilidades e atribuições Prestar assistência aos novos alunos no pós matrícula;Auxiliar novos alunos no processo de finalização da matrícula;Dar suporte aos novos alunos na parte de documentação acadêmica;Apoiar operadores e consultores, completando informações de interessados no sistema CRM e revisando os dados preenchidos na plataforma;Apoiar operadores e consultores nos processos seletivos de alunos.Requisitos e qualificações Obrigatórios:Graduação completa ou em andamento em Pedagogia, Administração ou áreas afins;Demonstrar habilidade na leitura de inglês, pois parte dos sistemas não está em português;Experiência prévia em suporte e atendimento ao cliente;Manter bons relacionamentos interpessoais;Capacidade de planejar e executar de forma autônoma e disciplinada a rotina de trabalho;Demonstrar habilidades de comunicação eficaz tanto oralmente quanto por escrito;Perfil dinâmico e proativo, para realizar atendimentos por aplicativo de mensagem e e-mail.Desejáveis:Experiência prévia com atendimento e matrículas para faculdades;Conhecimento em ferramentas de CRM;Possuir facilidade no aprendizado de novos sistemas;Conhecimento das ferramentas Google, especialmente de Google Sheets.Informações adicionaisRemuneração fixa de R$ 1.676,11.Bolsa integral de graduação.Bolsa integral de graduação para dependente ou conjuge, após dois anos de trabalho.Bolsa parcial de pós-graduação para o colaborador, dependente ou cônjuge.Vale-refeição.Plano de saúde Amil.Plano odontológico Amil, sem custo para o colaborador.Dia livre de aniversário, a partir de um ano de casa.TotalPass.

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