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Open nowPosted 11 hours ago

Avaliador(a) de Experiência do Cliente | Freelancer | Programa de Excelência | NOSSA SENHORA DO SOCORRO - SE

Gupy (Portal de Vagas)77,672 open roles

Where
Nossa Senhora do Socorro, Sergipe, Brazil
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On site
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Your applicationOpen nowAvaliador(a) de Experiência do Cliente | Freelancer | Programa de Excelência | NOSSA SENHORA DO SOCORRO - SEGupy (Portal de Vagas) · Nossa Senhora do Socorro, Sergipe, Brazil
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 11 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Somos especialistas em programas de excelência operacional, qualidade e experiência do consumidor, apoiando empresas na avaliação e evolução dos processos realizados em lojas, parceiros e pontos de atendimento.Estamos em busca de pessoas observadoras, responsáveis e comprometidas para atuar como Avaliador(a) de Experiência em Lojas, realizando auditorias presenciais em estabelecimentos do segmento de motocicletas.Se você gosta de analisar detalhes, seguir processos, registrar informações com qualidade e contribuir para a melhoria da experiência do cliente, essa oportunidade pode ser para você!Responsabilidades e atribuiçõesRealizar auditorias presenciais em lojas parceiras do segmento de motocicletasAvaliar critérios relacionados ao atendimento, organização da loja, processos comerciais e experiência oferecida ao clienteSeguir rigorosamente o roteiro e os critérios definidos para cada auditoriaRegistrar evidências e informações por meio de formulários e aplicativosElaborar relatos claros, objetivos e detalhados sobre a experiência observadaGarantir sigilo e confidencialidade durante toda a execução das avaliaçõesCumprir os prazos estabelecidos para realização das auditorias e envio dos registrosRequisitos e qualificaçõesSmartphone com acesso à internetFacilidade para utilizar aplicativos e preencher formulários digitaisBoa comunicação escritaOrganização, atenção aos detalhes e comprometimento com prazosDisponibilidade para deslocamentos na região de atuaçãoDiferenciais:Experiência anterior com auditoria, pesquisa de campo, promotoria, atendimento ou cliente ocultoFlexibilidade de horáriosInformações adicionaisContratação no modelo Freelancer (RPA)Remuneração de R$ 200,00 por loja auditada, conforme as auditorias concluídas e validadasPossibilidade de participação em novos projetos ao longo do anoFlexibilidade para organização da agenda de acordo com as demandas disponibilizadasTreinamento e orientações antes do início das atividadesAtuação presencialNecessário realizar deslocamentos entre diferentes lojas da regiãoAs auditorias acontecem conforme cronograma previamente definido

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