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Open nowPosted 15 days ago

BANCO DE TALENTOS - OPERADOR DE ATENDIMENTO (RIBEIRÃO PRETO-RESGATE)

Gupy (Portal de Vagas)74,621 open roles

Where
Ribeirão Preto, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowBANCO DE TALENTOS - OPERADOR DE ATENDIMENTO (RIBEIRÃO PRETO-RESGATE)Gupy (Portal de Vagas) · Ribeirão Preto, São Paulo, Brazil
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 15 days ago

The posting

A hora de fazer parte de um time comprometido, acolhedor e que leva saúde para milhões de pessoas, é agora!Estamos na busca de profissionais para compor a nossa equipe!Se você é comprometido(a) e apaixonado(a) por novos desafios, aqui é o seu lugar!Faça seu cadastro e envie seu currículo!Responsabilidades e atribuições Receber e registrar solicitações de remoção e transporte de pacientes entre unidades;

Atuar como ponto de contato para as demandas da região sob sua responsabilidade;

Analisar as informações necessárias para dar andamento à solicitação, conforme os fluxos e protocolos estabelecidos;

Acionar e realizar interface com unidades de origem e destino, prestadores de transporte e demais equipes envolvidas;

Acompanhar todo o processo de remoção, desde a abertura da solicitação até a chegada do paciente à unidade de destino;

Realizar contatos e atualizações sobre o andamento das solicitações, garantindo que as partes envolvidas estejam devidamente informadas;

Atuar na resolução de intercorrências operacionais, atrasos, indisponibilidades ou dificuldades que possam impactar o transporte;

Priorizar demandas conforme o nível de urgência e os protocolos definidos pela operação;

Manter os registros dos atendimentos e movimentações atualizados nos sistemas utilizados pela companhia;

Realizar interface com outras regiões e áreas quando a remoção envolver localidades diferentes;

Trabalhar de forma organizada com múltiplas solicitações simultâneas, garantindo acompanhamento e continuidade das tratativas;

Contribuir para o cumprimento dos indicadores de tempo de resposta, resolutividade e qualidade do atendimento.

Requisitos e qualificaçõesObrigatório:Ensino Médio Conhecimento no Pacote Office.Informações adicionaisCarga horária:12x36 (Diurno ou noturno)Unidade: Rua Quintino Bocaiuva, 287, 1ª andar, Setor Resgate

O que oferecemos?Vale Alimentação;Vale Transporte;Assistência Médica;Assistência Odontológica;Convênio com Farmácia;Seguro de Vida;Auxílio Creche;Totalpass;Universidade Corporativa;Clube de Vantagens Hapvida (programa de descontos);

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