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Open nowPosted 9 hours ago

Cosourcing | Pessoa Analista de Transformação de Processos Pleno - Foco em Jornada do corretor, canais e gestão de mudanças

Gupy (Portal de Vagas)91,068 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowCosourcing | Pessoa Analista de Transformação de Processos Pleno - Foco em Jornada do corretor, canais e gestão de mudançasGupy (Portal de Vagas) · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

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The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 4 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 9 hours ago

Gupy (Portal de Vagas) median: 4 days open

The posting

Na Viaflow, conectamos talentos de elite a projetos que transformam o mercado. Estamos em busca de uma Pessoa Analista de Transformação de Processos Pleno 

para Mapear e evoluir a jornada do corretor, conectando sua experiência aos processos comerciais e canais digitais, com atuação nas iniciativas de segmentação de corretores e comunicação de melhorias em portais.

Se você tem visão sistêmica, forte capacidade analítica e paixão por transformar cenários complexos em operações claras e eficientes, #VemPraViaflow!✨ Se identificou? Então vem com a gente!

Responsabilidades e atribuiçõesInvestigar as necessidades das áreas internas e dos corretores por meio de entrevistas, workshops, dados e informações dos canais de relacionamento. - Mapear a jornada do corretor, identificando etapas, pontos de contato, dificuldades e oportunidades de melhoria. Relacionar os pontos de atrito aos processos, regras de negócio e sistemas que influenciam a experiência. Apoiar a definição de critérios de segmentação e sua aplicação nos processos, serviços e formas de atendimento.Traduzir os achados em propostas de melhoria e requisitos, validando as soluções com usuários e áreas envolvidas. Estruturar a comunicação das mudanças nos portais e acompanhar sua compreensão e adoção pelos corretores.

Requisitos e qualificações Atuação em análise e melhoria de processos comerciais, mapeamento de jornadas internas e externas. Experiência em transformar necessidades dos usuários em processos e requisitos, utilizar dados para orientar decisões e conduzir alinhamentos entre negócio, tecnologia e canais comerciais. Diferencial: Experiência com corretores de seguros e/ou portais de parceiros, e métodos de UX e/ou desenho de serviços.

Informações adicionaisContratação via modelo cooperativaPeople Hub - Clube de BenefíciosAuxílio home office no cartão na categoria saldo livre para usar onde quiserDIT - Diária de Incapacidade TemporáriaDay off de aniversário - afinal, é dia de festa!Atuação Anywhere Office - trabalhe de onde se sentir confortávelTotalPassTreinamentos e CertificaçõesPacote Colab+ com acesso a WellHub, Avus, Starbem e Dasa +saúde

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