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Open nowPosted 4 days ago

Especialista Relacionamento Cliente I - SAC (Telefonia) - Unidade Cabula

Gupy (Portal de Vagas)74,621 open roles

Where
Salvador, Bahia, Brazil
Work mode
On site
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Your applicationOpen nowEspecialista Relacionamento Cliente I - SAC (Telefonia) - Unidade CabulaGupy (Portal de Vagas) · Salvador, Bahia, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

Estamos em busca de pessoas que:Gostam de desafios;Gostam de entender o cliente.Se você respondeu sim para essas duas questões então você achou a vaga que dá match com você!Nesta oportunidade, atendemos clientes Pessoa Jurídica, com o objetivo de identificar as necessidades, esclarecer dúvidas, realizar procedimentos em sistema, a fim de resolver a necessidade do cliente no primeiro contato.Atendimento com atuação presencial Unidade Cabula;Treinamento Online (Necessário possuir computador ou notebook para treinamento).#LI-TD1Responsabilidades e atribuiçõesAtendimento de voz e e-mail;O operador precisará identificar a necessidade do cliente PJ e trazer uma solução prática e objetiva, conforme procedimento do produto e/ou serviço de telefonia fixa, móvel e internet;Em cada atendimento prestado, poderá tratar diferentes tipos de situações indicadas pelo cliente.Requisitos e qualificaçõesTer no mínimo 18 anos;Formação acadêmica: Ensino Médio Completo;Comunicação clara e persuasiva;Capacidade de identificação da necessidade do cliente;Resolução de problemas;Inteligência emocional;Empatia, escuta ativa;Boa escrita;Conhecimentos básicos em informática;Obrigatório possuir computador ou notebook com internet para realizar o treinamento Online;Preferencialmente residir próximo ou ter fácil acesso a Unidade Atento Cabula.Informações adicionaisSalárioR$ 1.621,00 (Nos 90 primeiros dias o salário será de R$ 1.326,60)Horário de TrabalhoDisponibilidade de horário entre 15:40h as 22:00hJornada de Trabalho180h mês | Escala 6x1 com folga variável.BenefíciosVale Transporte;Vale refeição e/ou vale alimentação;Seguro de Vida;Auxílio funeral;Auxílio creche / Auxílio Babá / Transporte Escolar / Auxílio criança com deficiência;Desconto em Produtos;Assistência Odontológica;Serviço Família+;Descontos em Academias / Práticas Esportivas;Parcerias educacionais com descontos em cursos;Plano de carreira.PLANO PETBenefício Bullla Saúde & Crédito (Descontos em farmácias, lojas e crédito parcelado e adiantamento salarial)Local de Trabalho: Atento Cabula - R. Silveira Martins, 1036 - Cabula, Salvador - BA, 41180-675, Brasil.

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