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Open nowPosted 32 days ago

Estagiário(a) de Sustentação

Gupy (Portal de Vagas)74,621 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowEstagiário(a) de SustentaçãoGupy (Portal de Vagas) · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 32 days ago

The posting

Auxiliar no atendimento aos clientes com excelência e auxiliar em todas as interações, através das ferramentas disponibilizada pela empresa.

Responsabilidades e atribuições Realizar o primeiro atendimento aos clientes através das ferramentas disponibilizadas pela empresa;Encaminhar os atendimentos mais complexos para o analista de sustentação competente e acompanhar a jornada do cliente com as soluções da empresa e com a ferramenta de controle de tickets;Identificar e sugerir oportunidade de melhoria nas soluções;Auxiliar o time a cumprir os acordos de níveis de serviços (SLA) praticados pela empresa;Participar de forma contínua de treinamentos;Auxiliar em outras tarefas compatíveis com a natureza da função.

Requisitos e qualificaçõesCursando superior em Administração, Gestão de RH ou áreas similares Possuir cursos e boas noções de Departamento Pessoal Perfil Hands On (mão na massa)/ Facilidade de aprendizado/ Vontade de Aprender Excelente Comunicação Oral e Escrita/ Negociação Persistência/ Resiliência/ Autodidata/Empatia Iniciativa/Foco no cliente/Respeito a diversidadeDiferenciaisCursos complementares ou experiência profissional/vivência prática com atendimento ao clienteCursos complementares ou conhecimentos relacionados à Inteligência ArtificialCursos complementares sobre Departamento PessoalCursos complementares ou conhecimentos relacionados ao eSocial, legislação e direitos trabalhistasExperiência profissional ou vivência prática em Departamento PessoalInformações adicionais Reais possibilidades de contratação

Carga horária: 30 horas semanais

Bolsa estágio: 1.570,00Vale Refeição

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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