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Open nowPosted 22 hours ago

Gestor (a) Corporativo de Serviços - Central de Atendimento - Passo Fundo

Gupy (Portal de Vagas)80,282 open roles

Where
Passo Fundo, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen nowGestor (a) Corporativo de Serviços - Central de Atendimento - Passo FundoGupy (Portal de Vagas) · Passo Fundo, Rio Grande do Sul, Brazil

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 22 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Você quer fazer parte da equipe da SLC Máquinas ?Vem fazer parte de uma empresa Top Ser Humano!Aqui temos um brilho diferente no olho, construímos a cada dia uma história de paixão e talento através das pessoas. E você pode fazer parte disso!Somos todos SLC, vem ser também!Temos uma oportunidade para Gestor Corporativo de Serviços - Central de Atendimento!Nessa função você irá Liderar a operação integrada da Central de Atendimento de Serviços, assegurando que as demandas dos clientes e filiais sejam recebidas, qualificadas, priorizadas, programadas, executadas e concluídas com agilidade, qualidade e controle. Otimizar a capacidade técnica, o fluxo das Ordens de Serviço e a integração entre Central, unidades, Serviços, Peças, Garantias e clientes.

Responsabilidades e atribuições1. Liderar a equipe e os fluxos da Central; 2. Gerenciar demanda, capacidade, agenda e logistica dos consultores; 3. Definir prioridades e escalonamentos; 4. Assegurar integração entre diagnóstico, agendamento, execução e fechamento; 5. Acompanhar as Ordens de Serviço até o faturamento;6. Promover atendimento e diagnóstico remoto; 7. Estabelecer padrões, procedimentos e níveis de serviço; 8. Garantir e monitorar produtividade, qualidade e experiência do cliente; 9. Integrar Central, filiais e áreas corporativas; 10. Desenvolver a equipe e promover melhoria contínua.Requisitos e qualificaçõesEnsino Superior Completo nas áreas de Administração, Engenharia ou Agronomia;5 anos de experiência em operações de serviços, pós-vendas, assistência técnica, manutenção, planejamento de atendimento ou áreas relacionadas, incluindo pelo menos 2 anos em liderança ou coordenação de equipes;Informações adicionaisBenefícios:Plano de saúde;Plano odontológico;Ressarcimento de medicamentos;PPR;Day OffVale alimentação;

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