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Open nowPosted 58 days ago

Gestor de Clientes - Unidades de São Paulo

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowGestor de Clientes - Unidades de São PauloGupy (Portal de Vagas) · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 58 days ago

The posting

Buscamos um(a) Gestor(a) de Clientes com foco em resultados e experiência do cliente (Customer Experience – CX), responsável por gerenciar e desenvolver a carteira de clientes, garantindo a excelência no atendimento e a maximização de oportunidades de vendas.Estar à frente da estratégia (planejamento, implementação, otimização, gestão de equipe e avaliação dos resultados), execução das interações com os clientes em todos os pontos de contato, sobretudo, nos canais de atendimento.Responsabilidades e atribuiçõesGerir e desenvolver equipe de líderes e especialistas através da administração das rotinas de trabalho;Manter a carteira de clientes existente, apoiando novos negócios a empresa e assegurando o atingimento de metas dentro dos padrões de custos estabelecidos;Garantir os processos operacionais e de recursos materiais/humanos viabilizando o cumprimento das metas;Analisar KPIs operacionais de forma estratégica para cumprimentos dos requisitos contratuais;Atuar no relacionamento com o cliente para negociação de demandas e negócios;Atuar em comitê de resultados;Identificar melhores oportunidades de negócio.Requisitos e qualificaçõesEnsino Superior Completo;Ter inglês avançado;Ter MBA ou Master concluídos será um diferencial;Experiencia gestão de equipes com foco em Vendas;Domínio do pacote Office;Saber trabalhar em equipe;Ser inovador;Saber planejar e organizar;Ter determinação;Saber negociar/persuadir;Bom relacionamento com os clientes;Alto nível de energia, motivação, entusiasmo, iniciativa, comprometimento, foco na equipe e em metas;Excelentes habilidades de comunicação, consultoria, influência e interpessoais;Capacidade de desempenho sob pressão e curto prazo;Preferencialmente morar próximo a Unidade SP;Informações adicionaisSalárioSerá informado durante o processoHorário de TrabalhoDas 09h00 às 18h00Jornada de Trabalho200h mês | Escala 5x2 - Folga aos sábados e domingosBenefíciosVale Transporte;Vale refeição e/ou vale alimentação;Seguro de Vida;Auxílio funeral;Auxílio creche / Auxílio criança com deficiência;Desconto em Produtos;Assistência Odontológica;Assistência Médica;Plano Pet;Descontos em Academias / Práticas Esportivas;Parcerias educacionais com descontos em cursos;Plano de carreira.

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