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Open nowPosted 46 days ago

GUIA DE FERIAS

Gupy (Portal de Vagas)74,621 open roles

Where
Rio Quente, Goiás, Brazil
Work mode
On site
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Your applicationOpen nowGUIA DE FERIASGupy (Portal de Vagas) · Rio Quente, Goiás, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 46 days ago

The posting

Bons ventos trouxeram seu talento até nós... Somos a Aviva, uma empresa feita por pessoas e para pessoas. Detentora do Rio Quente Resorts, Costa do Sauípe e Hot Park, grandes destinos turísticos do Brasil.Nosso propósito é fazer famílias felizes. Oferecemos mais do que hospedagem, mas sim, momentos únicos de lazer e entretenimento total que ficarão na memória de todos, pela vida inteira.Aqui na Aviva servimos com paixão pelas pessoas, por isso, estamos sempre em busca de talentos, que estão sempre em constante desenvolvimento, possuam mente aberta, superem obstáculos e contribuam com novas ideias.Responsabilidades e atribuiçõesGarantir a excelência no atendimento dos clientes Vacation Clube, via ligações, E-mail ou Whatsapp com senso de urgência, visando tirar dúvidas contratuais, de reservas e financeiras.Auxiliar clientes, realizando ativos para assegurar que suas dúvidas ou solicitações sejam sanadas da melhor forma.Realizar reservas e alterações solicitadas pelos clientes.Auxiliar os clientes quanto ao pagamento de parcelas em aberto, integralizando o percentual pago, visando a liberação de pontos para utilização.Verificar disponibilidades para hospedagens em momentos que são criadas exceções, visando atender as necessidades dos clientes.Realizar as consultas e lançamentos no sistema de cadastro, de todas as informações e procedimentos realizados no atendimento, além de realizar as atualizações cadastrais.Prestar suporte as salas de vendas na criação de reservas garantidas no ato do fechamento da venda, visando facilitar a conversão em vendas das salas.Apoiar e dar suporte às recepções, principalmente nos dias de Check-in, visando evitar o fluxo de hóspedes no lobby dos hotéis com agilidade no Check-in.Entender e orientar os clientes, referente a solicitações de cancelamento, realizando o primeiro nível de contenção, e se necessário, direcionar o processo formal de solicitação de cancelamento.Requisitos e qualificaçõesEnsino Médio CompletoPacote Office IntermediárioO que seria legal (mas não obrigatório) que você conheça e/ou tenha:Conhecimento de Atendimento ao Cliente.Conhecimento de Processos.Conhecimento de Time Share.Informações adicionaisAlguns de nossos Benefícios:·      Salário compatível com o mercado·      Plano de Saúde·      Plano Odontológico·      Seguro de Vida·      PPR Semestral e Anual·      Wellhub ·      Campanhas de Imunização·      Conexa Psicologia Viva·      Refeitório no local·      Auxílio Babá/Reembolso Creche·      Acesso ao Hot Park·      Auxílio PCD·      Prêmio Casamento·      Premiação Tempo de Casa·      Parcerias (Fit Energia / Faculdades / Ótica Diniz)

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    The review screen in CV Rocket: how each CV was read, round by round.

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