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Open nowPosted 21 hours ago

IT On-Site Technician

Gupy (Portal de Vagas)75,955 open roles

Where
Madrid
Work mode
On site
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Your applicationOpen nowIT On-Site TechnicianGupy (Portal de Vagas) · Madrid
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 21 hours ago

Gupy (Portal de Vagas) median: 2 days open

The posting

¡Únete a Stefanini! Somos una compañía global con más de 30.000 profesionales en 41 países, impulsando la innovación y la transformación digital. Buscamos un/a IT Onsite Technician para brindar soporte técnico presencial a usuarios, asegurando el correcto funcionamiento de dispositivos, aplicaciones y servicios IT en un entorno corporativo internacional. Ofrecemos la oportunidad de formar parte de un equipo colaborativo, dinámico y orientado a la excelencia en el servicio.Responsabilidades y atribucionesDaily Support & TicketingGestión y resolución de incidencias de Nivel 1 (L1).Reseteo de contraseñas y gestión de accesos.Atención de solicitudes de permisos y cuentas de usuario.Soporte básico de impresoras, periféricos y dispositivos de usuario.Diagnóstico y resolución de incidencias técnicas básicas.Gestión y actualización de tickets mediante herramientas ITSM.Device & Asset ManagementPreparación, configuración e imagen de equipos Windows y Mac.Enrolamiento y gestión de dispositivos mediante soluciones MDM.Seguimiento y regularización de dispositivos no enrolados.Control y mantenimiento del inventario de hardware.Coordinación de reparaciones, reemplazos y garantías con proveedores locales.Onboarding & OffboardingPreparación de cuentas, accesos y equipos para nuevas incorporaciones.Entrega y configuración inicial de dispositivos para nuevos empleados.Soporte y orientación básica durante el primer día de incorporación.Recuperación, borrado seguro y reacondicionamiento de equipos en procesos de baja.Actualización de inventario y registros de dispositivos.Requisitos y calificaciones+1 año de experiencia como IT Support, IT Onsite Technician, Deskside Support o Desktop Support.Experiencia proporcionando soporte técnico presencial a usuarios finales.Experiencia en gestión de incidencias, dispositivos corporativos y entornos Microsoft.Conocimientos TécnicosWindows 10/11.macOS.Microsoft 365 (Outlook, Teams, OneDrive, Office).Active Directory y Azure AD.Herramientas MDM (Intune u otras soluciones equivalentes).Hardware, periféricos e impresoras.Redes básicas, WiFi y VPN.Herramientas de ticketing como ServiceNow, Jira o similares.IdiomasInglés intermedio/alto imprescindible.

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