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Open nowPosted 79 days ago

Jovem Aprendiz (Sustentação)

Gupy (Portal de Vagas)74,621 open roles

Where
Sao Paulo, São Paulo, Brazil
Work mode
Hybrid
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Your applicationOpen nowJovem Aprendiz (Sustentação)Gupy (Portal de Vagas) · Sao Paulo, São Paulo, Brazil
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 79 days ago

The posting

Quando você pensa em carreira, o que vem à sua mente? Propósito? Colaboração? Ser protagonista para fazer a diferença? No PagBank temos tudo isso e muito mais. 💛Estamos em busca de pessoas que vistam a camisa com orgulho. Gente com vontade de facilitar a vida financeira das pessoas e impulsionar negócios!Tá a fim de uma carreira que rende mais? Confira essa oportunidade e #VemProPags!Responsabilidades e atribuiçõesApoiar o time de sustentação, realizando triagem e análise inicial de chamados, além de consulta as ferramentas utilizadas pelo time para tratativas e devolutivas de chamados. Manter a documentação de apoio do time. Auxiliar na geração de indicadores operacionais, documentação de procedimentos e acompanhamento das atividades de sustentação, contribuindo para a estabilidade e continuidade dos serviços prestados pelo time.Requisitos e qualificaçõesFacilidade com Gestão de problemas.Disposição para aprender boas práticas de atendimento a chamados.Ter uma boa comunicação escrita e verbal.Apresentar senso de urgência.Apresentar uma boa desenvoltura e bom relacionamento interpessoal.Informações adicionaisPara se destacar nesta posição seria legal se você também tivesse:Cursando ou ter concluído cursos técnicos ou de graduação em áreas de tecnologia (Ciência da Computação, Sistemas de Informação, etc). Ter conhecimentos básicos do ecossistema financeiro (Pix e Open Finance) ou interesse em aprender sobre.Ter noções de Power BI ou interesse em aprender sobre.

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    The review screen in CV Rocket: how each CV was read, round by round.
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