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Open nowPosted 4 days ago

|NÚCLEO DE ATENDIMENTO - Assistente de Atendimento ao Cliente - Meu Cartão| - Destinada a Pessoas com Deficiência

Gupy (Portal de Vagas)74,621 open roles

Where
Porto Alegre, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen now|NÚCLEO DE ATENDIMENTO - Assistente de Atendimento ao Cliente - Meu Cartão| - Destinada a Pessoas com DeficiênciaGupy (Portal de Vagas) · Porto Alegre, Rio Grande do Sul, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 4 days ago

The posting

Quer contribuir com o Ecossistema das Lojas Renner S.A.? Olha o que essa oportunidade desenvolverá no dia a dia:Estamos com oportunidades disponíveis.Estamos em busca de profissionais Encantadores de Clientes para atuar na posição de Assistente de Atendimento no Núcleo de atendimento das Lojas Renner, Meu Cartão!

Responsabilidades e atribuiçõesIdentificar e solucionar as necessidades dos clientesConstruir relacionamentos sustentáveis de confiança com cada cliente por meio de interação encantadora e eficienteFornecer informações corretas e completas usando os métodos/ferramentas adequadosAlcançar as metas de atendimento ao clienteImpactar os resultados da companhia identificando oportunidades e atuando de maneira pro ativa durante o atendimentoLidar com as reclamações do cliente, apresentar soluções e alternativas apropriadasManter registro das interações com o clienteSeguir os procedimentos, orientações e políticas de comunicaçãoIr um passo além para Encantar sempre

Requisitos e qualificaçõesEnsino Médio CompletoDisponibilidade de HorárioPacote Office (básico) Será um diferencial:Pessoas resolutivas, inconformadas e encantadorasFoco no clienteProatividadeColaboração

Informações adicionaisEscala 6x1100% presencialFique por dentro dos nossos benefícios! Consulte elegibilidade do seu cargo.Para facilitar o seu dia a dia:Vale-Transporte e/ou Fretado para vagas dos nossos CDs;Vale-Refeição/Alimentação;Vale-Cesta de Natal;Auxílio Home Office (para contratos de trabalho híbrido ou remoto);Cartão de crédito multicompras;Desconto de Colaborador nas nossas lojas.Para sua saúde e bem-estar:Assistência Médica;Dr. Be (telemedicina, telepsicologia, coaching nutricional e coaching esportivo);Wellhub (Gympass);Programas e Campanhas desenvolvidos para promover o autocuidado da saúde e bem-estar dos nossos colaboradores e seus familiares.Para sua flexibilidade e rotina:Metodologia Balance aplicada junto a liderança e time fortalecendo a comunicação e reconhecimento, bem-estar e estilo de trabalho/ferramentas.Conheça nossa SER (Associação dos Colaboradores Renner S.A.) que dá acesso à mais benefícios:Plano odontológico;Univers - desconto nas farmácias Raia e Drogasil;Convênio de saúde para Pets;Assessoria de Corrida;Desconto em universidades, escolas, cursos de idioma e profissionalizantes;Ingressos de cinemas, parques e muito mais.Pessoas com deficiência são bem-vindas em todas as nossas oportunidades.

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