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Open nowPosted 3 days ago

Operador de Telemarketing - Anápolis/GO (Centro)

Gupy (Portal de Vagas)74,621 open roles

Where
Anápolis, Goiás, Brazil
Work mode
On site
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Your applicationOpen nowOperador de Telemarketing - Anápolis/GO (Centro)Gupy (Portal de Vagas) · Anápolis, Goiás, Brazil
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 3 days ago

The posting

Atender clientes, oferecer serviços e produtos, prestar serviços técnicos especializados, realizar pesquisas, fazer serviços de cobrança e cadastramento de clientes, sempre via teleatendimento, seguindo roteiros e scripts planejados e controlados para prospectar, reter ou recuperar clientes.Responsabilidades e atribuiçõesSeguir as instruções de trabalho determinadas em manual de procedimento padrão da empresa;Manter seu local de trabalho sempre limpo e organizado.Fazer ligações para clientes para promover ou vender serviços;Atender clientes ao telefone e/ou outros meios de comunicação;Agendar avaliação de clientes prospectados em campanhas de divulgação;Registrar no sistema as informações referentes às atividades realizadas;Fazer pesquisa da satisfação do cliente, conforme normas da empresa;Fazer atividades de acompanhamento de vendas tais como: enviar cartas, fax ou e-mails;Estabelecer contato com clientes inadimplentes para marcar reunião, a fim de renegociar divida existente, conforme norma interna da empresa;Fazer levantamento de clientes inadimplentes de acordo com os dados existentes no sistema informatizado;Remarcar os horários das consultas dos clientes que não compareceram aos atendimentos e/ou avaliação, conforme manual e normas da empresa.Participar de treinamentos técnicos e/ou comportamentais promovido pela empresa.Requisitos e qualificaçõesEnsino Médio Completo;Informática intermediária;Atendimento e negociação a cliente;Técnicas de vendas;Habilidades para se comunicar.CompetênciasComunicação: Boa Dicção; Fluência verbal; Negociação; Habilidades de comunicação;Sociais: Relacionamento interpessoal; Trabalho em equipe;Comportamentais: Comprometimento; Proatividade; Dinamismo; Responsabilidade; Simpatia; Empatia;Organizacionais: Gerenciamento do tempo; Planejamento e Organização.

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