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Open nowPosted 29 hours ago

Recepcionista II | Turno da noite | TRANSAMERICA EXECUTIVE CONGONHAS

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowRecepcionista II | Turno da noite | TRANSAMERICA EXECUTIVE CONGONHASGupy (Portal de Vagas) · São Paulo, Brazil
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 29 hours ago

The posting

•  É responsável por prestar um atendimento de alto padrão, garantindo a fluidez da recepção e a eficiência no suporte administrativo à diretoria, gerência, clientes e visitantes. Atua com autonomia na resolução de imprevistos, na gestão de agendas e salas de reunião, no controle de chamadas e triagens complexas, além de orientar o trabalho das recepcionistas de menor senioridade.

Responsabilidades e atribuições•  Supervisionar, organizar e orientar as atividades das equipes de Recepcionista I, Auxiliar de recepção e Mensageiro. Gerenciar e reportar ao gestor/plantonista ocorrências que demandem tomada de decisão superior.  •  Realizar auditoria, solucionar pendências administrativas/financeiras do departamento, encaminhar pagamentos faturados, realizar o fechamento do caixa do turno e preencher o relatório de análise da concorrência.  •  Executar check-in e check-out no sistema, solicitar documentação legal e o preenchimento da FNRH, entregar chaves, extratos para conferência e documentos fiscais (RPP/NFC-e/RPS), recepcionando hóspedes de forma cortês. •  Realizar welcome call e courtesy call, atender telefones, registrar e direcionar chamados, abrir OS no sistema SIM para a manutenção e acompanhar OS de eventos do dia.  •  Conferir e pré-determinar/designar apartamentos atendendo às observações das reservas, ler e atualizar o log book, e salvar/imprimir relatórios de contingência e segurança.  •  Fazer reservas no sistema, consultar canais de vendas, auxiliar no transporte de bagagens e prestar apoio geral aos demais setores e áreas operacionais do empreendimento. •  Orientação para Solução de Problemas e Autonomia  •  Inteligência Emocional e Resiliência Superior  •  Liderança Situacional e Mentoria  •  Comunicação Diplomática e Assertiva  •  Visão Sistêmica e Proatividade 6 - Atenção aos Detalhes e Confiabilidade💙 Aqui, cada detalhe importa — e seu trabalho será essencial para oferecer uma experiência de excelência aos nossos hóspedes. Vem transformar a hospitalidade com a gente!Requisitos e qualificações• Inglês intermediário• Experiência na funçãoInformações adicionaisAlém de fazer parte de uma empresa que valoriza o seu desenvolvimento e bem-estar, você terá acesso a um pacote de benefícios que apoia seu dia a dia dentro e fora do trabalho:• Convênio Médico• Convênio odontológico• Vale transporte• Vale Alimentação e Vale Refeição• Seguro de vida💙 Aqui na Atlantica, acreditamos que cuidar de quem cuida dos nossos hóspedes é essencial — por isso, criamos um ambiente onde você se sente acolhido(a), respeitado(a) e com espaço para crescer.Faixa de Salário R$ 2800 - 3300

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