Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 936 days ago

Service Agent

Gupy (Portal de Vagas)74,621 open roles

Where
Brasília, Distrito Federal, Brazil
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService AgentGupy (Portal de Vagas) · Brasília, Distrito Federal, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 936 days ago

The posting

💕 Meliá Hotels International 💕If you are interested in being part of a collaborative environment, willing to embark on a journey of transformation, this position may interest you. We are looking for new talents who want to share this operational challenge with us.Come be part of an innovative, collaborative and energetic team!We are committed to building a diverse, inclusive world guided by the pursuit of social equity. Here, we understand that being different is normal and we want you to feel comfortable being who you are, whether at work or outside of it.Responsabilidades e atribuições• Operate the hotel's telephone center;• Receive and direct internal and external calls;;• Respond to any request, need, suggestion, information or complaint from guests;• Receive and record all requests for laundry, housekeeping (towel, amenities, housekeeping, crib, etc.), maintenance, room service, etc., in addition to transmitting them to the responsible sector immediately;• Control the delivery time of room service orders;• Carry out statistical control regarding the number of requests (more and less frequent requests);• Promote cross selling (increase sales volume of food and beverages, offering higher value products and other products beyond those requested);• Correctly register and carry out wake up calls, in accordance with established standards;• Ensure that the services requested from other sectors were actually carried out (follow up);• Provide clear and accurate information about the hotel's location, equipment and opening hours, other hotels in the chain, tourist offerings in the region, etc.;• Monitor the pricing of hotel telephone calls and report any anomalies to the managers;• Update and review guest preferences in their reservation histories;• Prepare the Courtesy List with correct and updated information and transmit it to other departments daily.Requisitos e qualificações• Completed higher education or college studant (preferably Hospitality Management or Tourism)• Experience with customer service;• Knowledge of typing, system, Excel and others;• Excellent communication and organization skills;• Proficient in English. Spanish will be an advantage;• Availability to work on a schedule, including weekends and holidays.Informações adicionaisMeal at the Hotel;Transportation vouchers;Medical insurance;Dental insurance;Life insurance;Gympass.WHAT IS IT LIKE TO WORK AT MELIÁ?Meliá Hotels International is the only one among the 20 largest international hotel groups with a leisure origin and with the ideal size to combine exceptional hospitality with efficient and close management of its partners. All of this, combined with our Spanish cordiality and passion, makes us unique and different.  At Meliá Hotels International, you are the protagonist. The combination of your talent and passion with our desire to grow alongside you has no limits. Together, we will move forward with the firm step of a great company. Together, we will turn the future into an exciting story.At Meliá Hotels International we believe in equal opportunities and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other reason protected by federal, state or local laws. We believe that diversity and inclusion among our people are fundamental to our success as a global company.LET’S BUILD A LEGACY OF POSITIVE TRANSFORMATIONS TOGETHER?At Meliá Hotels International we believe that we can build a legacy of positive transformations and nurture the world’s dreams! Therefore, we are looking for people who have an innovative spirit, are committed, and who want to nurture their best version and grow together with us.#COMEBEMELIÁMORE ABOUT US:Follow us: INSTAGRAM – TWITTER – LINKEDIN – INDEED – GLASSDOOR

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Gupy (Portal de Vagas)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gupy (Portal de Vagas)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Gupy (Portal de Vagas)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.