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Open nowPosted 15 hours ago

Técnico Noc

Gupy (Portal de Vagas)75,778 open roles

Where
Santos, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowTécnico NocGupy (Portal de Vagas) · Santos, São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 15 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Profissional organizado, proativo, responsável, com perfil analítico, senso de urgência e facilidade para identificar e solucionar problemas. Capacidade para atuar no monitoramento de sistemas, equipamentos e infraestrutura, identificando falhas, alarmes e indisponibilidades, realizando registros, abertura e acompanhamento de chamados e acionamento das equipes responsáveis.

Deve possuir boa comunicação, atenção aos detalhes, disciplina no cumprimento de procedimentos e capacidade de trabalhar em equipe, mantendo o acompanhamento das ocorrências até sua normalização. Perfil voltado à atuação preventiva, buscando identificar possíveis falhas antes que causem impactos à operação, contribuindo para a disponibilidade e continuidade dos serviços.

Responsabilidades e atribuições Monitorar ativos de rede, servidores, serviços e a infraestrutura da empresa; Acompanhar alertas utilizando ferramentas como Zabbix e Grafana; Identificar, analisar e atuar na resolução de incidentes N1 e N2; Escalonar chamados para o N3 ou fornecedores quando necessário; Registrar e acompanhar os chamados até a conclusão, garantindo o cumprimento dos SLAs; Prestar suporte técnico aos usuários; Elaborar relatórios de disponibilidade, incidentes e atendimentos; Manter procedimentos e documentações técnicas atualizados; Apoiar a criação de scripts, integrações e automações de eventos; Sugerir melhorias nos processos e nas ferramentas de monitoramento.

Requisitos e qualificaçõesEnsino superior completo ou cursando na área de Tecnologia da Informação; Conhecimentos de informática, redes e infraestrutura; Desejável de Zabbix, Grafana; Conhecimento em Microsoft Office; Boa comunicação, organização e capacidade de resolver problemas; Disponibilidade para trabalhar em regime de escala.

Desejável

Experiência em NOC ou suporte técnico; Conhecimentos de Windows, Linux e ferramentas de chamados; Noções de ITIL, SLA, automação e linguagens de script.

Informações adicionaisConvênio Médico e Odontológico- AmilBenefício flexível de Alimentação/Refeição IfoodTotalpassSeguro de VidaAtuação na cidade de Santos/SPVale Transporte ou Auxílio Combustível  Escala (2x2) – das 19h às 07h.

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    The review screen in CV Rocket: how each CV was read, round by round.

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