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Open nowPosted 33 days ago

Técnico Serviço Suporte 2N - Belém/PA

Gupy (Portal de Vagas)74,621 open roles

Where
Belém, Pará, Brazil
Work mode
On site
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Your applicationOpen nowTécnico Serviço Suporte 2N - Belém/PAGupy (Portal de Vagas) · Belém, Pará, Brazil
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 33 days ago

The posting

Prover abertura, categorização e priorização das demandas, efetuando o diagnóstico, atendimento e resoluções dos chamados (Incidentes e Requisições) que competem ao segundo nível do referido contrato.Responsabilidades e atribuições• Facilidade de entendimento de problemas de usuários.• Facilidade de expressão e transmissão de informações.• Conhecimento básico de manutenção (hardware e software) e operação de microcomputadores.• Conhecimento básico de redes de computadores, TCP/IP.• Conhecimento básico de telefonia.• Conhecimento básico de equipamentos de rede (switches e pontos de acesso de redes sem fio).Requisitos e qualificaçõesFormação:Ensino Médio completo.Experiência Profissional:Experiência em atividades de suporte técnico;Conhecimento Técnico na área de TIC, compatíveis com as atividades a serem desenvolvidas.Certificações/Cursos/Treinamentos:• Certificação ITIL v3 ou superior ou certificado de conclusão de curso ITIL v3 (carga horária mínima de 20h).• Curso de redes de computadores (carga horária mínima de 40h).• Certificado de conclusão de curso técnico de microinformática (carga horária mínima de 40h)• Certificado de conclusão de curso de Microsoft Windows 10 ou superior (carga horária mínima de 40h).• Certificado de conclusão de curso(s) de Microsoft Office 365 que inclua: Word, Excel e PowerPoint (carga horária mínima de 60h).Informações adicionaisBenefícios:Plano de saúde Hapvida, Bradesco Saúde ou Unimed(Sem coparticipação);Plano odontológico Hapvida Odonto ou Bradesco dental; Vale Alimentação ou Refeição Alelo;Seguro de vida 100% custeado pela Lanlink;Vale transporte;Convênio farmácia;Convênio faculdades;Total Pass;Plataforma de educação interna;Plataforma Moodar(Plataforma para Terapia com valores diferenciados para colaboradores Lanlink)

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