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Open nowPosted 2 days ago

Team Leader III ( Sinergia e Midias do Ramo Automotivo) - Atento Campinas

Gupy (Portal de Vagas)74,621 open roles

Where
Campinas, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowTeam Leader III ( Sinergia e Midias do Ramo Automotivo) - Atento CampinasGupy (Portal de Vagas) · Campinas, São Paulo, Brazil

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 2 days ago

The posting

Procuramos um Líder para fazer a gestão de equipes de atendimento ao cliente que prestam, suporte técnico (BKO) e em Sinergia VOZ no ramo automotivo.Se você tem experiência com Supervisor de suporte técnico temos a vaga certa para você!Procuramos Líderes para fazer a gestão de equipes de atendimento ao cliente que prestam, suporte técnico no ramo automotivo.Buscamos líderes desenvolvedores de talentos, que sejam focados nos resultados buscando sempre as melhores alternativas de alcançá-los.Desejável possuir conhecimento na língua Inglesa nível Avançado ou Fluente.Responsabilidades e atribuiçõesLiderar, motivar, acompanhar e desenvolver a equipe;Realizar acompanhamento de entrega de produtividade;Cobrar resultados visando a excelência no atendimento e o sucesso nas operações;Acompanhar dos indicadores operacionais;Elaboração de planos de ação para reversão de baixos resultados;Realizar gestão das atividades administrativas;Gestão de KPIs.Trocas diárias com o cliente Mercedes-Benz Cars e Vans;Requisitos e qualificaçõesEnsino Superior Completo;Ter MBA ou Master concluídos será um diferencial;Desejável Inglês Avançado ou Fluente;Domínio do Pacote Office;Boa comunicação, perfil analítico;Ter experiência com Atendimento ao Clientes Suporte Técnico e situações críticas;Conhecimentos, habilidades em pacote office, prática em digitação e Excel Avançado;Morar em Campinas e região.Informações adicionaisSalárioR$ 4.500,00Horário de Trabalho6X1 15:40/22:00 VARIAVELJornada de Trabalho220h mês | Escala 6x1 - Folga aos sábado ou domingo.Local de Trabalho: Prédio do Cliente - endereço divulgado na entrevista.BenefíciosVale Transporte;Vale refeição e/ou vale alimentação;Seguro de Vida;Auxílio funeral;Auxílio creche / Criança especial;Desconto em Produtos;Assistência Odontológica;Assistência Médica;Descontos em Academias / Práticas Esportivas;Parcerias educacionais com descontos em cursos;Plano Pet;Plano de carreira.Local de Trabalho: Atento Campinas

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