The posting
Job Description
Looking for a leadership role that lets you keep your mornings while building your management career? Guthrie Robert Packer Hospital is seeking a Food Service Supervisor to lead evening Food & Nutrition Services operations during one of the department's busiest and most important shifts. In this role, you'll help ensure patient meal service, cafeteria operations, and catering activities run smoothly while providing hands-on leadership and support to frontline staff throughout the hospital.
This position is ideal for someone who enjoys being actively involved in daily operations, solving problems in real time, and helping a team finish each day strong. You'll work closely with Food & Nutrition Services leadership while serving as a key resource for employees during evening hours.
Position Details
- Full-time supervisory opportunity
- Primarily 11:00 AM - 7:30 PM shift
- Sunday through Thursday schedule
- Weekend and holiday coverage as needed
- Oversees daily evening operations across patient dining, retail food services, and catering support
- Provides leadership, coaching, and operational guidance to Food & Nutrition Services staff
Why Join Guthrie?
- Medical, dental, and vision plan options
- PTO and holiday benefits
- 403(b) retirement plan with employer match
- Employer-paid life insurance and disability coverage
- Opportunities for career growth and advancement
- Build leadership experience within a large healthcare system
- Play a key role in maintaining patient satisfaction and service excellence
- Collaborative work environment with an experienced leadership team
- Stable healthcare setting with long-term career opportunities
Who Will Thrive in This Role?
This role is a great fit for someone who enjoys leading teams in a fast-paced service environment and takes pride in creating a positive experience for customers, patients, and staff. Candidates with backgrounds in food service, restaurants, hospitality, healthcare dining, higher education dining, senior living, or retail food operations are encouraged to apply.
Successful supervisors in this position are organized, dependable, and comfortable making decisions while balancing employee support, customer service, and operational priorities. If you're someone who enjoys mentoring others, maintaining high standards, and staying engaged in day-to-day operations, this could be an excellent next step in your career.
Position Summary
The Dietary Supervisor is responsible for safe and efficient food service practices for patient and retail services. This position oversees dietary aides, diet office associates, cooks and student aides in order to provide proper quantities and quality of food for the production of patient meals, floor stock, room service, cafeteria, coffee shop, catering and vending operations. This position may include cooking and preparing meals for service. As a member of the food and nutrition team, maintains cost containment, high sanitation practices, takes initiative and leads by example.
Experience:
- Minimum two years supervisor experience in the food/ hospitality industry. Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet. Must be willing to participate in patient satisfaction programs/activities. Must have interpersonal skills to handle confidential information, sensitive situations, and ability to work with diverse group of people within and outside the organization. Ability to work cooperatively with peers and supervisors to contribute to the overall productivity of the team.
- Hospital or health care institution experience preferred but not required.
- Experience with CBORD (Epic interfacing Nutrition software system) preferred but not required.
- CDM preferred but not required
Education, License & Cert:
- Serve Safe Certification required within 12 months of hire
- High School graduate (or GED) required
Essential Functions:
- Performs supervisor functions according to food and nutrition department operations, policy and procedure.
- Participates in all aspects of employee management.
- Plans and conducts service trainings for the department.
- Facilitates quality improvement initiatives and compiles quality reports to ensure continued quality care.
- Reviews and updates food and nutrition manuals and forms (ie daily work schedules, equipment orientation forms, job descriptions, cleaning and sanitation schedules, temp logs, equipment manuals and food and nutrition policies).
- Oversees tray line, room service, catering, cafeteria, coffee shop, vending and floor stock operations.
- Conducts orientation programs for all new food and nutrition personnel, including but not limited to facility tour, training schedule, uniform, introduction to food and nutrition policies, job description, proper use of equipment and safe food service practices.
- Supervises the safe production and distribution of food.
- Collaborates with cooks on a daily basis to ensure that all food items are prepared for tray line, room service, catering, cafeteria, coffee shop and floor stock operations.
- Ensures that proper receiving and storage techniques are followed.
Essential Functions, continued:
- Participates and guides employees in safe production and delivery of food.
- Demonstrates proper use of HACCP principles.
Other Duties:
- Meets at least weekly with the Food and Nutrition Services Management Team to review obstacles, goals and critical success factors.
- Attends and participates in staff meetings and huddles.
- Demonstrates willingness to accept other duties and responsibilities as established by hospital administration.
- Demonstrates effective time management, flexibility, and priority setting in Food Service Management.
- It is understood that this description is not intended to be all inclusive, and that other duties may be assigned as necessary in the performance of this position.
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About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
