The posting
General Purpose Responsible for maintaining a safe and secure environment for all program participants, staff, and visitors. Monitors activities throughout the premises and promptly reports all incidents to management.
Essential Functions
Ensure the safety and security of the program premises at all times Monitor daily activities of participants and staff to promote a safe and orderly environment De-escalate and mediate conflicts between staff and/or participants as needed Document and report all incidents, including staff and participant conflicts, in a timely manner Supervise designated areas when participants are awaiting police or paramedic assistance Serve as Fire Guard when assigned; ensure safe evacuation of all individuals in the event of a fire Maintain strict confidentiality in accordance with HIPAA guidelines on a daily basis Keep the immediate supervisor informed of activities, outcomes, and any potential issues; recommend corrective actions when necessary Uphold confidentiality when handling organizational, program, staff, participant, and volunteer information Perform additional duties as assigned by management
Qualifications / Basic Requirements
High School Diploma or GED preferred Basic computer proficiency, including Microsoft Word Strong interpersonal and communication skills Ability to remain calm and effectively defuse and resolve conflict Team-oriented, flexible, and energetic approach to work Valid Fire Guard certificate required
Scope of Responsibility
Promote a safe environment by proactively identifying and addressing potential risks Provide direction to staff when necessary to prevent unsafe or harmful situations Use sound judgment to de-escalate tense circumstances and redirect behavior Maintain awareness of the facility layout and be prepared to respond quickly to emergencies Demonstrate strong observational skills and situational awareness at all times
Special Working Conditions
Role requires physical mobility, including standing, walking, and responding quickly to emergency situations
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