The posting
Responsibilities Job Summary: As a Beauty Advisor, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. Key Responsibilities & Essential Functions: Customer Service: Provides superior customer service that's focused on hospitality Answers customer questions regarding products; assists them with selections; helps customers locate merchandise Engages Customers to offer individual beauty solutions based on their needs Sales: Merchandises product effectively, using advanced knowledge and skills Uses suggestive selling techniques to meet customer needs and build department sales Applies advanced knowledge of all current trends on a daily basis in beauty for hair care, skin care, and makeup Assists in the execution of the sampling, testing, and demos events to drive customer engagement Applies understanding of department financials and how to drive results Stocking / Sanitation: Interacts with vendors as needed Stocks / rotates items as needed Assists with inventory control to ensure in-stock conditions Maintains standards in shrink, safety, inventory control, and sanitation Cleans / sanitizes sales floor, display cases, prep areas, and equipment Properly handles and maintains the operation of all equipment Complies with departmental SOPs and store operating procedures The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 1+ years of experience - Required Knowledge/Skills/Abilities: Advanced knowledge of all current trends in beauty for hair care, skin care, and makeup - Required Working knowledge of Store / department financials - Required Understanding of technology - Required Strong communication, interpersonal, and customer service skills - Required Reading and writing skills - Required Planning and organizing skills - Required Ability to demonstrate techniques by applying to themselves - Required Education: HS Diploma or GED or equivalent - Required Licenses/Certifications: Completion of company orientation, safety training, and selling training - Required Physical Demands & Working Conditions: Constantly reach at waist, grasp Frequently stand, walk Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 45 lbs, and manage in excess of 30 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2019
