The posting
About the Role
We are an established Singapore-based scaffolding company seeking an experienced, results-driven Digital Transformation Manager to lead company-wide digitalisation, systems integration, process automation and AI initiatives.
The successful candidate will plan, manage and deliver the integration and enhancement of SAP, ERP and other business applications, ensuring seamless information flow across Sales, Rental, Operations, Projects,Warehouse, Logistics, Finance, Human Resources and Management. The objective is an efficient, scalable digital operating environment that improves productivity, cost control, data accuracy, visibility and profitability.
Key Roles and Responsibilities
1. Strategic Project Planning and Management
- Develop, lead and execute the digital transformation strategy, implementation roadmap, project plans, budgets and timelines.
- Ensure digitalisation, automation and AI initiatives and solutions align with business objectives and meet operational requirements.
- Lead & manage projects from requirements gathering and vendor selection through implementation, testing and handover.
- Monitor milestones, risks, costs and deliverables; establish KPIs and measure productivity improvements and return on investment.
- Evaluate & oversee theCompany's overall IT systems and technology environment, ensuring that infrastructure, applications, cybersecurity, technical support and ongoing technology investments effectively support business operations and digital transformation objectives and identify areas for improvement and recommend system enhancements
2. Implementation Continuity and SI Engagement
- Ensure approved requirement and decisions are incorporated into implementation, with proper documentation of approvals and changes.
- Manage software vendors, consultants and System Integrators (SIs), including tender specifications, proposal evaluation and performance monitoring.
- Establish and monitor vendor performance standards, service-level agreements, implementation deliverables, technical support arrangements and contractual obligations to ensure timely delivery and effective ongoing support.
- Coordinate internal teams indesign, testing, data migration and issue resolution while holding SIs accountable for contracted technical deliverables.
- Prepare and manage annual IT operating and capital expenditure budgets and identify opportunities to optimise IT expenditure without compromising service quality or security
3. Business Process Re-engineering
- Review processes across departments to identify inefficiencies, duplication and opportunities for improvement.
- Redesign and standardise workflows to improve efficiency, accuracy and internal controls.
- Develop automated reporting and data integration solutions.
- Develop integrated processes for quotations, rental, inventory, warehouse, logistics, erection/dismantling, manpower, project costing, finance and HR.
- Identify AI, automation and analytics opportunities for forecasting, trend analysis; establish standard operating procedures and performance indicators.
- Establish measurable operational KPIs and monitor improvements in inventory accuracy, equipment utilisation, manpower productivity, rental billing efficiency, project costingand overall operational performance
4. Digital Systems Implementation
- Lead and ensure successful implementation, enhancement and integration of SAP, ERP, other operational systems, AI and automation initiatives
- Define & validate system integration requirements across sales, rental, inventory, warehouse, projects, manpower, finance and HR to ensure solutions meet operational and business needs
- Establish and enforce data management standards ensuring successful data cleansing, migration, validationand reconciliation to maintain accurate, consistent and reliable information across integrated systems
- Drive and manage system configuration, customisation, API integration, data migration and testing, ensuring technical deliverables meet approved requirements, quality standards and project timelines
- Identify, evaluate and drive the implementation of suitable AI applications, workflow automation, management dashboards and business intelligence solutions that deliver measurable operational improvements
- Lead and manage user acceptance testing (UAT), deployment, go-live readiness and system stabilisation, ensuring all critical issues are resolved and systems are ready for operational use
- Ensure successful integration and data synchronisation between operational, inventory, rental, project management, finance and HR systems, minimising duplicate data entry and improving the accuracy and availability of management information
- Oversee post-implementation system performance, user adoption, issue resolution and continuous improvement to ensure the sustained effectiveness and reliability of implemented solutions.
5. Stakeholder and Change Management
- Work closely with Directors,Department Heads, employees, vendors and consultants.
- Translate business requirements into practical technical solutions and communicate plans clearly.
- Lead engagement, training and change management to support adoption and manage resistance.
- Provide regular progress reports, risks and recommendations to Management.
6. Governance, Assurance and Compliance
- Develop and implement IT policies, governance frameworks, standards and internal controls, approval procedures, documentation standards to ensure effective, secure and efficientIT operations.
- Monitor risks, implementation quality, vendor performance and compliance with specifications.
- Ensure appropriate cybersecurity, data protection, access controls, backups and business continuity arrangements.
- Maintain disaster recovery, backup and IT business continuity plans.
- Manage IT assets, software licences and technology lifecycles.
- Ensure relevant compliance withSingapore’s Personal Data Protection Act (PDPA) and applicable requirements.
- Verify system readiness, data integrity and UAT completion before recommending acceptance; conduct post-implementation reviews.
Job Requirements
Educational Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Systems or related discipline.
- SAP, ERP implementation or business process management certifications advantageous.
Professional Experience
- Minimum 8 years of relevant experience in digital transformation, ERP implementation, IT project management or systems integration.
- Proven track record in managing successful digital transformation, cross-functional technology projects or major company-wide systems integration project
- Experience in process re-engineering, data migration, UAT, change management and cross-functional vendor/SI management.
- Practical experience with AI, automation, business intelligence and data analytics
- Strong knowledge of IT infrastructure, cloud services, networks, cybersecurity, backup and disaster recovery.
- Experience managing IT projects, technology vendors, contracts and budgets
- Experience integrating inventory, sales, rental, warehouse, project management, finance and HR systems
- Construction, scaffolding, equipment rental, engineering, logistics or manufacturing experience a distinct advantage.
Technical Knowledge and Competencies
- Strong understanding of ERP architecture, APIs, databases, data management and system integration.
- Ability to analyse complex workflows and translate business needs into system requirements.
- Strong project planning, budgeting, negotiation, problem-solving, leadership and stakeholder management skills.
- Hands-on, resourceful and results-oriented, able to work independently and drive delivery.
What We Offer
- Opportunity to lead a company-wide digital transformation initiative.
- Direct engagement with Senior Management and business decision-makers.
- Exposure to ERP, specialised scaffolding software, AI and automation technologies.
- Competitive remuneration and opportunity to shape long-term digital strategy
