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Open nowPosted 4 days ago

Patient Accounts Representative

H2 Health

Where
Jacksonville, FL, United States
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Your applicationOpen nowPatient Accounts RepresentativeH2 Health · Jacksonville, FL, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 4 days ago

The posting

Patient Accounts Representative | H2 Health

Location: 484 Riverside Ave, Jacksonville, FL 32202

At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.

Your Role:

As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.

  • Review and process claims for accuracy and completeness before submission
  • Making collections calls and processing payment within the EMR
  • Monitor accounts receivable, follow up on unpaid claims, and resolve denials
  • Communicate with patients regarding their accounts, balances, and insurance benefits
  • Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
  • Maintain patient account records with integrity, confidentiality, and attention to detail

Requirements

  • High school diploma or equivalent; coursework in healthcare billing or finance preferred
  • At least 1 year of experience in medical billing, collections, or patient accounts
  • Strong understanding of insurance claims, EOBs, and reimbursement procedures
  • Familiarity with EMR/EHR systems and office software
  • Excellent communication, organization, and problem-solving skills
  • Ability to handle sensitive financial and medical information with discretion

Join our dynamic team and make a meaningful impact in the healthcare field!

Benefits

Why H2 Health?

We’re more than a workplace, we’re a community.

  • Competitive hourly pay
  • Full benefits: medical, dental, vision, and 401(k) with match
  • PTO, paid holidays, and company-paid life insurance
  • Growth opportunities in healthcare administration and operations
  • Work-life balance with flexible scheduling options
  • Supportive, clinician-led team culture
  • Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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