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Open nowPosted 5 days ago

Inside Sales & Service Representative/Representante de ventas y servicio interno

Hajoca Corporation120 open roles

Where
Moore Supply - Fellows, 1111 Fellows Rd., Houston, Texas, United States of America
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Your applicationOpen nowInside Sales & Service Representative/Representante de ventas y servicio internoHajoca Corporation · Moore Supply - Fellows, 1111 Fellows Rd., Houston, Texas, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hajoca Corporation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Hajoca Corporation postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

Hajoca Corporation median: 20 days open

The posting

¿Considera que ofrece una experiencia excelente al cliente? ¿Es una persona extrovertida, con conocimientos y orientada al servicio? ¿Tiene la determinación de cerrar ventas y construir relaciones duraderas con clientes nuevos y existentes? Si es así, nos gustaría que se una a nuestro equipo como representante de ventas y servicio interno. Aacerca del rol Un representante de ventas y servicio interno interactúa con nuestros clientes principalmente por teléfono. Ofrecen el servicio de atención al cliente necesario para generar y cerrar ventas, alcanzar o superar los objetivos de ventas y beneficio bruto establecidos, y aumentar la participación en los beneficios. Trabaja de forma segura, eficaz y precisa de acuerdo con las políticas y procedimientos de la empresa. Usted hará lo siguiente

Cumplirá o superará los objetivos de ventas establecidos por su gerente.

Colaborará con el PCM para establecer objetivos de ingresos y márgenes.

Procesará con precisión órdenes de venta y cotizaciones generadas a través de transacciones de ventas telefónicas

Asistirá a los clientes que recogen su pedido en nuestro Centro de Ganancias.

Encontrará formas innovadoras de aumentar las ventas con los clientes existentes y se convertirá en su asesor de confianza

Generará clientes potenciales que se conviertan en nuevos clientes.

Identificará oportunidades de servicios de valor agregado y articulará nuestras soluciones.

Investigará y resolverá los problemas de los clientes, abordará las deducciones de precios y las devoluciones de materiales de manera oportuna y de acuerdo con las políticas y procedimientos de la empresa, y hará un seguimiento para garantizar la resolución y la satisfacción del cliente.

Brindará apoyo a las actividades de venta en mostrador y en el exterior, así como a todas las actividades del Centro de Ganancias, como parte de nuestro equipo del Centro de Ganancias.

Le comunicará al gerente del Centro de Ganancias y al gerente de crédito cualquier cambio en el negocio de un cliente que pueda suponer un riesgo crediticio.

Deberá completar con éxito toda la capacitación obligatoria en materia de seguridad y cumplimiento asignada.

Realizará otras tareas debidamente relacionadas que le asigne su supervisor inmediato y otros miembros de la dirección, según sea necesario.

Sobre usted

Un año de experiencia en atención al cliente o ventas internas; se valorará la experiencia en ventas a contratistas.

Se valorará el conocimiento acerca de los productos vendidos en el Centro de Ganancias

Habilidades del candidato ideal

Manejo del software de Microsoft Office (Outlook, Word, Excel) para comunicarse por correo electrónico, mantener planes de ventas semanales, informes de llamadas, archivos de contacto de clientes y analizar datos de clientes.

Excelente servicio al cliente, comunicación telefónica y verbal, y gran habilidad de comprensión auditiva.

Demostración de conocimiento del producto para responder preguntas de los clientes e identificar oportunidades de venta adicional o cruzada.

Construcción de relaciones influyentes y de confianza con clientes y proveedores a través de una comunicación abierta e interactiva.

Capacidad de hacer preguntas de sondeo para comprender las necesidades del cliente, superar objeciones al recomendar soluciones rentables, explicar nuestros servicios de valor agregado, solicitar el pedido y cerrar la venta.

Capacidad de construir relaciones laborales positivas e inspirar el trabajo en equipo con compañeros de trabajo.

Capacidad de aprender y utilizar sistemas informáticos utilizados para procesar pedidos.

Capacidad de aprender a operar equipos de manipulación de materiales en el almacén.

Dominio funcional del inglés (lectura, escritura, oralidad y comprensión).

Capacidad para sumar, restar, multiplicar y dividir con números enteros, fracciones comunes y decimales.

Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an Inside Sales & Service Representative/Representante de ventas y servicio interno.

About the Role:

You will:

Meet or exceed the sales targets established by your Manager.

Work with the Profit Center Manager to establish revenue and margin targets.

Accurately process Sales Orders and Bids generated through telephone sales transactions.

Assist customers who pick up their order at our Profit Center.

Find innovative ways to grow sales with existing customers and become their trusted advisor.

Generate sales leads that develop into new customers.

Identify opportunities for value-added services and articulate our solutions.

Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.

Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.

Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.

Successfully complete required safety and compliance training programs as assigned.

Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

1 year of experience in customer service or inside sales; contractor sales preferred.

Knowledge of products sold in the Profit Center preferred.

Our ideal candidate will also:

Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.

Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.

Build influential relationships and trust with customers and vendors through open and interactive communication.

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

Be able to build positive working relationships and inspire teamwork with co-workers.

Be able to learn and operate the computer related systems used to process orders.

Be able to learn to operate warehouse material-handling equipment.

Read, write, speak, and understand English.

Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

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