The posting
Company Description
At Hamilton City Council, our people are united by a shared purpose: to improve the wellbeing of Hamiltonians. As one of New Zealand's largest city councils, we're proud to serve a growing and vibrant community while delivering services and projects that improve the wellbeing of Hamiltonians every day.
You'll join a team that values collaboration, innovation, and community impact. Together, we're on track to being one of New Zealand's leading community-focused councils, where everyone matters and every contribution helps shape the future of our city.
If you're looking for meaningful work, a supportive team, and the opportunity to make a real difference in your community, you'll find it here.
Hamilton City Council's City Safe Unit work together to ensure that Hamilton is a safe and vibrant City. City Safe Operations is made up of several teams, these are City Safe Officers, Suburban Response Team and Camera Operators.
Job Description
He angituutanga | The opportunity
We're looking for people who want to contribute towards a shared vision of a Safer Hamilton, where people want to live, work, and participate. While recruiting for this role, we're also identifying future talent for CCTV Monitoring opportunities.
This is a highly rewarding and challenging field-based role that places you at the heart of our community. As a Safety Officer, you'll build positive relationships with businesses, residents, and visitors while maintaining a visible presence that promotes safety, prevents harm, and helps reduce nuisance and anti-social behaviour in public spaces.
You will actively support compliance with the Safety in Public Spaces Bylaw through education, engagement, and enforcement where required. While much of your role involves working constructively with the public, you will also encounter people experiencing crisis, conflict, or challenging circumstances. As such, resilience, sound judgement, emotional intelligence, and the ability to remain calm under pressure are essential.
This role is physically demanding and requires officers to spend significant periods on foot, respond to dynamic situations, and work confidently in a range of environments and weather conditions. A good level of physical fitness, personal resilience, and a commitment to professional conduct are key to success.
Hamilton City Council provides extensive training and support to ensure our officers are equipped with the skills, knowledge, and confidence to perform their duties safely and effectively.
Some Safety Officers may also progress into CCTV Monitoring roles, providing proactive monitoring of the city-wide camera network and working closely with NZ Police to support incident response, investigations, and offender accountability.
What you'll bring
- The ability to build positive relationships and communicate effectively with a diverse range of people.
- Confidence to de-escalate conflict and manage challenging situations professionally.
- Personal resilience and the ability to remain calm and effective under pressure.
- A strong sense of integrity, sound judgement, and commitment to public safety.
- A good level of physical fitness and the ability to work in a highly active, field-based environment.
- A willingness to learn, develop, and contribute to a safer Hamilton community.
Qualifications
Oo puumanawa me oo wheako | Your skills and experience
- Flexible, responsive, and able to think on their feet
- Excellent communicator including written, verbal and listening skills
- Confident and professional
- Available to work 8 hours, 5-day rostered shifts over a 24/7 period
- Have a positive attitude, and a willingness to learn
- A full clean NZ driver licence
View a video of the team in action - Keeping our city safe | Hamilton City Council
Additional Information
He aha te wariu o te utu kaimahi? | What’s the salary?
Remuneration for this position is $64,500 and this role is a permanent, full-time position.
Ngaa waahi whakarato painga kei a maatou: What we offer
You’ll have access to a range of benefits (HCC) including:
- Opportunities for professional development
- Two Wellbeing days per year
- Free health insurance through Unimed including hospital/surgery grade cover and discounted membership rates for family members
- Free annual health checks and flu vaccination
- Ability to purchase additional annual leave
- Eye testing/glasses cost reimbursement
Me Tono Inaaianei!: Apply Now!
- View the Position Description
- Click apply
- Complete your application.
Applications close on the 19 November 2026
We are shortlisting and interviewing for this role as applications are received. If this role sounds like it’s for you, we would love to hear from you. Make it happen and apply online today!
Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.
All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here
It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.
As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.
This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.
