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Open nowPosted 3 days ago

IT Support Apprentice

Harmattan AI155 open roles

Where
Paris
Work mode
On site
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Your applicationOpen nowIT Support ApprenticeHarmattan AI · Paris

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Harmattan AI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Harmattan AI postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 3 days ago

Harmattan AI median: 19 days open

The posting

ABOUT US

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

ABOUT THE ROLE

As an IT Support apprenticeship at Harmattan AI, you are the local first point of contact for colleagues in Paris. You handle onboarding and offboarding, hardware, software access and everyday requests, following the procedures set by the central IT team. As the company grows, you also help improve the service through small automation projects.

RESPONSIBILITIES

- Provide day-to-day local IT support to Harmattan AI colleagues, resolving standard requests quickly and courteously.

- Handle employee onboarding and offboarding, including hardware and software access requests.

- Prepare, configure and deploy laptops and mobile phones, and keep the equipment inventory up to date.

- Follow the standard operating procedures documented by the central IT team, flagging gaps or improvements.

- Log, track and close every request in the ticketing system with clear, accurate updates.

- Contribute to small IT projects and automation initiatives that improve the service to end users.

- Work closely with the IT team and escalate complex issues with the right context.

CANDIDATE REQUIREMENTS

- Currently enrolled in an IT-related program (BTS, engineering school or university).

- Good understanding of IT fundamentals, such as laptop configuration and basic troubleshooting, plus basic development skills.

- Strong sense of service and a welcoming attitude towards users of all technical levels.

- Rigor and thoroughness in following procedures and documenting your work.

- Genuine interest in IT and AI, ideally shown through a personal project; prior IT experience is a plus but not required.

- Full commitment to Harmattan AI’s mission, vision and growth, with a willingness to go the extra mile.

- Professional proficiency in English (B2 minimum).

We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Harmattan AI's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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