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Open nowPosted 6 days ago

Telecare Field Representative

Hato Hone St John71 open roles

Where
Auckland, New Zealand
Work mode
On site
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Your applicationOpen nowTelecare Field RepresentativeHato Hone St John · Auckland, New Zealand

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on Hato Hone St John's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Hato Hone St John postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 6 days ago

Hato Hone St John median: 10 days open

The posting

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

Job Description

He aha te tūranga - About the role:

As Aotearoa's leading medical alarm provider, our St John Medical Alarm team are passionate about helping seniors, people with disabilities, and other vulnerable members of our community stay independent for longer. Our monitored alarm systems provide peace of mind, ensuring that help is just the push of a button away.

As a Telecare Field Representative, you’ll play a vital role in supporting our customers by:

  • Building positive, trusting relationships with those who rely on our medical alarms.
  • Demonstrating and installing our monitored alarm systems, ensuring customers feel confident using them.
  • Providing top-notch customer care, including servicing and troubleshooting alarm equipment.
  • Promoting our services at community events and group demonstrations.
  • Responding promptly to emergency alerts and coordinate appropriate assistance.

This role covers Māngere to East Tāmaki and Onehunga to Manukau area. Please note that you must live within the designated area, as your workday begins from the time you leave home. This is a permanent, full-time position working 40 hours/week, Monday to Friday. You will also be on call every fifth weekend, with allowances provided.

Qualifications

Ko wai koe - About you:

If you enjoy meeting people, building trust, and helping others, this could be the perfect role for you. We'll teach you everything you need to know about our products and services. Bring your customer focus, communication skills, and passion for creating positive customer experiences.

To succeed in this role, you’ll have:

  • Customer service, sales, or community-focused experience
  • Strong relationship-building and communication skills
  • Confidence using technology and systems
  • Excellent organisation and time management skills.
  • A positive, resilient, and customer-focused approach
  • A full New Zealand driver licence with strong driving confidence.

If you love helping people and want to make a real difference, we’d love to hear from you! Apply today.

Additional Information

Me pēhea te tuku tono - How to apply

Click apply

For further information please contact Anita Teague on [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

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