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Open nowPosted 91 days ago

Health Plan Navigator I - Honolulu

Hawaii Medical Service Association82 open roles

Where
Honolulu, HI, USA
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Your applicationOpen nowHealth Plan Navigator I - HonoluluHawaii Medical Service Association · Honolulu, HI, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hawaii Medical Service Association's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Hawaii Medical Service Association postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 91 days ago

Hawaii Medical Service Association median: 5 days open

The posting

  1. Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and responding to inquiries. Conduct research for routine inquiries. Apply basic analytical and problem-solving skills to resolve customer inquiries and issues. Research relevant information and make recommendations. Manage inventory of inquiries and coordinate with departments. Resolve servicing interactions by documenting and closing customer cases. Work with peers, management, and HMSA business areas to bring accurate and quality resolution for customers while continuing to follow performance guidelines.
  2. Participate in training to learn the foundation and basics of servicing HMSA's customers. Participate in training to be proficient in servicing at least two HMSA plans.
  3. Participate in servicing customers through options other than the phone. This could be written or online inquiries, in-person servicing or performing off-line data or project work.
  4. Performs all other miscellaneous responsibilities and duties as assigned or directed.
  1. Associate's degree or equivalent combination of education and work experience.
  2. Effective verbal and written communication skills.
  3. Basic working knowledge of Microsoft applications, including but not limited to Word, Excel, Outlook, and PowerPoint.
  4. Intermediate PC knowledge and navigation proficiency.
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    Written against Hawaii Medical Service Association's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hawaii Medical Service Association's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hawaii Medical Service Association's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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