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Open nowFirst seen 2 hours ago

Accounts Receivable Clerk

Hawk Auto Group51 open roles

Where
Westmont, IL
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Your applicationOpen nowAccounts Receivable ClerkHawk Auto Group · Westmont, IL

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: first seen 2 hours ago

The posting

Accounts Receivable Collections Clerk

Hawk Auto is one of the Chicago area's fastest-growing automotive groups, with multiple dealership locations throughout Illinois. We are committed to providing exceptional service to our customers while fostering a positive and professional work environment for our employees.

We are currently seeking an Accounts Receivable Collections Clerk to join our team at our corporate office in Westmont, Illinois. This is a full-time, onsite position. The ideal candidate is a motivated self-starter who is organized, persistent, and comfortable working in a fast-paced environment.

Purpose

The primary purpose of the Accounts Receivable Collections Clerk is to support company cash flow through proactive collection efforts and customer account follow-up. This is a phone-focused position responsible for contacting customers regarding past-due accounts, resolving payment issues, and reducing account aging. Additional Accounts Receivable duties may be assigned as needed.

Key Responsibilities

  • Make outbound collection calls and send follow-up emails on past-due accounts.
  • Monitor aging reports and actively pursue outstanding balances.
  • Resolve payment issues and secure payment commitments.
  • Document collection activity and customer communications.
  • Provide professional customer service while maintaining positive customer relationships.
  • Assist with account research, payment inquiries, and other Accounts Receivable functions as assigned.

Qualifications

  • High school diploma or G.E.D. equivalent.
  • 2-3 years of Accounts Receivable and/or collections experience preferred.
  • Strong communication, customer service, and negotiation skills.
  • Professional demeanor with a positive, team-oriented attitude.
  • Proficient in Microsoft Office, including Outlook and Excel.
  • Experience with CDK and document management systems is a plus.
  • Strong organizational, time-management, and problem-solving abilities.
  • Ability to work independently, multitask, and meet deadlines in a fast-paced environment.

Ideal Candidate

The ideal candidate is a proactive, results-driven individual who enjoys working on the phone and is comfortable having collection-related conversations. They take initiative, follow through on commitments, stay organized, and are motivated to reduce aging balances while providing excellent customer service.

Performance Expectations

  • Maintain consistent daily collection activity.
  • Proactive work accounts over 60 days past due.
  • Meet collection and follow-up goals.
  • Accurately document customer contacts and payment commitments.
  • Support departmental cash flow objectives through effective account management.
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