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Open nowPosted 6 days ago

Retail Sales Specialist

Hayleys Advantis28 open roles

Where
Sri Lanka
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Your applicationOpen nowRetail Sales SpecialistHayleys Advantis · Sri Lanka
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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Hayleys Advantis postings stay open a median of 15 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 6 days ago

Hayleys Advantis median: 15 days open

The posting

Job Description

Retail Sales Specialist - Mount Lavinia

JOB RESPONSIBILITIES

  • Accepting packages from walk-in-customers by properly checking on the possibility to deliver, possible rates and giving commitment to deliver by updating the FSM (FedEx Ship Manager) to facilitate customer requirements as needed
  • Arranging cash pickups under customer request, by properly arranging pickups by contacting customer service and updating them accordingly to ensure customer requirements are properly addressed
  • Balancing daily cash sales with the finance team as per the instructions given to ensure the timely cash settlements
  • RPI pickup arrange thru the RPI team, inform tracking no. follow up till delivery under cash basis
  • Automating each cash AWB through FSM (FedEx ship manager) supporting to achieve the country automation target
  • Keeping ROC customers updated on any delays through proper follow up to ensure all customers are provided with timely information
  • Deliver inbound packages or detained documents under the credit control team supervision
  • Maintaining a manual files for arranged AWBs, daily packages details, POD same maintaining an excel sheet of monthly export/import cash sale details
  • Replying to Internal & External General E-mails which are coming to ROC promptly to ensure all ROC customer inquiries are properly addressed
  • Managing the FedEx branding and maintaining the retail outlet directly coordinating with the marketing & the admin departments
  • Contributing to the achievement of monthly Sales revenue Target through proper follow up with customers to meet the given cash sales targets
  • Performing additional duties commensurate with the current role, as and when requested by management

CANDIDATE PROFILE

  • A minimum of 3 passes at G. C. E. A/L
  • A minimum of 6 credits at the GCE O/L examination including English & Mathematics.
  • Minimum of 2 years’ experience in a similar capacity would be an added advantage.
  • Excellent communication skills in English, Sinhala (Written & Spoken)/ Tamil would be an added advantage
  • Demonstrable interpersonal skills.
  • Fair knowledge in Microsoft Packages

Pay and benefits of the above position will be competitive and the rewards are performance-driven.

Hayleys is an Equal Opportunity Employer.

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