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Open nowPosted 21 hours ago

Customer Service Medical (NL/FR)

Hays

Where
Mechelen, Belgium
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Your applicationOpen nowCustomer Service Medical (NL/FR)Hays · Mechelen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hays's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 21 hours ago

The posting

Willebroek | Planning & Klantencontact | NL& FR | Vast contract

Over de organisatieVoor onze klant, een internationale en stabiele speler in Willebroek, kijkt Hays momenteel uit naar een nieuwe collega om het planningsteam te versterken. Omwille van een interne verschuiving zoeken zij iemand die zich op lange termijn wil engageren binnen het team. Je start met een contract van onbepaalde duur.

Jouw nieuwe functie

In deze functie vorm je de belangrijke schakel tussen klanten, techniekers en interne collega's. Je krijgt een brede rol waarin klantencontact, planning en administratie samenkomen.

  • Je bent het eerste aanspreekpunt voor ziekenhuizen bij vragen en serviceaanvragen met betrekking tot medische toestellen, zowel telefonisch als via mail
  • Je plant en coördineert afspraken van techniekers en volgt deze verder op
  • Je registreert en beheert meldingen en opdrachten in het ERP-systeem
  • Je maakt offertes voor herstellingen op
  • Je zorgt voor de administratieve verwerking van bestelbonnen, servicerapporten en facturatie
  • Je werkt nauw samen met verschillende interne afdelingen en denkt mee na over procesverbeteringen en een efficiënte werking

Jouw profiel

  • Je hebt een eerste ervaring binnen customer service, planning of servicecoördinatie
  • Je haalt energie uit klanten verder helpen en problemen oplossen
  • Je hebt ervaring met een ERP-systeem en/of planningstool
  • Je spreekt zeer vlot Nederlands en vlot Frans
  • Je denkt oplossingsgericht en handelt waar mogelijk proactief
  • Je bent een echte teamplayer en stelt je behulpzaam op tegenover klanten en collega's
  • Je bent stressbestendig, gestructureerd en kan goed prioriteiten stellen

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Hays's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hays's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hays's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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