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Open nowPosted 10 hours ago

Klantenadviseur ziekenfonds NL/FR

Hays

Where
Antwerpen, Belgium
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Your applicationOpen nowKlantenadviseur ziekenfonds NL/FRHays · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Hays's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 10 hours ago

The posting

Antwerpen | Klantencontact | NL & FR | Thuiswerk | Vast contract

Over de organisatie

  • Gekend en innovatief ziekenfonds op een boogscheut van het Antwerpse Zuid
  • Naast de lokale kantoren zetten zij in op digitalisering: dankzij de gebruiksvriendelijke website, de mobiele applicatie en het service center kan je gemakkelijk contact opnemen
  • Locatie vlot te bereiken via de grote invalswegen en het openbaar vervoer

Jouw nieuwe functie

  • Je komt terecht in een divers team van meer dan 20 enthousiaste collega's
  • Samen behartigen jullie alle inkomende telefonie omtrent praktische en informatieve vragen die heel uiteenlopend kunnen zijn
  • Basisoproepen: openingsuren van de kantoren, aanvragen van kleefbriefjes…
  • Meer specifieke vragen: hospitalisatie, arbeidsongeschiktheid, zwangerschapsrust, overlijden...
  • Alle aspecten uit het dagelijkse leven komen aan bod, wat jouw functie heel afwisselend en uitdagend maakt
  • Je streeft telkens naar een kwalitatieve dienstverlening en best mogelijke advies op maat voor jouw klanten

Jouw profiel

  • Hays Antwerpen zoekt iemand met een eerste klantgerichte werkervaring (klantendienst, inside sales, klantenadviseur, customer service, etc.)
  • Een specifieke opleiding is geen vereiste, maar je bent bereid een uitgebreide sociaal-wettelijke opleiding te doorlopen en je te blijven bijscholen
  • Je staat in contact met klanten over heel België: naast Nederlands beschik je over een vlotte mondelinge basis Frans
  • IT: geen specifieke kennis vereist, wel een digitale mindset om klanten te begeleiden in de verscheidene tools
  • Je blinkt uit in klantgerichtheid en wil bij elke oproep het beste advies geven
  • Je bent sterk luistervaardig en kan oplossingsgericht schakelen
  • Je beschikt over de nodige maturiteit om ook met zwaardere dossiers om te gaan

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Hays's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Hays's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Hays's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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