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Open nowPosted today

Brokerage Representative I - Remote

hcmportal2,072 open roles

Pay
$18 an hour
Where
CA - MARCEL - LAURIN (QCSLR)
Work mode
Remote
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Your applicationOpen nowBrokerage Representative I - Remotehcmportal · CA - MARCEL - LAURIN (QCSLR)

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. hcmportal postings stay open a median of 11 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted today

hcmportal median: 11 days open

The posting

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position is responsible of process the customs clearance (release) and/or confirm declarations for non-complex to complex shipments guided by the CCBS system and personal skills. This role requires the handling of delivery service and/or import permits requests if required and/or gathering and sending proper documentation to the government. This position assesses all fees for the importation of international packages and performs general brokerage tasks.

Job Type: Full-Time / Permanent

Workdays: Monday to Friday (must be able to work 5 days of the week)

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)

Work Location: Remote (based in Canada)

Wage Salary: $18.25 per hour

Key Responsibilities and Duties

  • Perform data entry activities, including opening customer files, validating information, processing credit requests, and supporting invoicing activities.
  • Collect and verify supporting information and documentation from customers, drivers, customs authorities, and internal offices as required.
  • Identify and escalate discrepancies in customer profiles and records to ensure data accuracy and compliance.
  • Respond to standard inquiries and requests from customers, drivers, customs authorities, and internal stakeholders in a timely and professional manner.
  • Collaborate effectively with customers, UPS Supply Chain Solutions employees, carriers, inbound agents, and other stakeholders to support daily operational activities.
  • Maintain accurate records and support operational processes while ensuring adherence to company policies and service standards.

Requirements

  • Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
  • Plus 6 months of experience working as Customs Broker - Required
  • Customs Specialist ‘’CCS’’ certification - Preferred
  • Intermediate computer skills: Microsoft Office
  • Basic knowledge of customs operations, laws and regulations, and other government departments
  • Accurate data entry skills
  • Excellent verbal and written communication skills
  • Bachelor's degree or International equivalent - Preferred

Expenses/Working Conditions

  • Adhere to the company’s Appearance Guidelines.

Compensation and Benefits

  • Vision, health, and dental benefits after three months of service.
  • Overtime.
  • Weekly Pay/ Direct Deposit- Every Friday.
  • Immediate access to UPS ‘Employee Discounts’ upon hiring.
  • Paid training.
  • Pension Plan.
  • Free Onsite Parking.
  • Opportunity for advancement within a Fortune 50 Company.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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