The posting
As a Contract Administrator, you will play a key role in protecting revenue, supporting customer relationships, and helping ensure compliance requirements are met. You will oversee third-party compliance requirements that directly support our ability to secure customer orders and collect payment on invoices. This role also supports customer activations and rebate validation processes that contribute to revenue accuracy. You will partner closely with Sales, Legal, customers, and other internal teams to resolve issues, maintain strong internal controls, and help deliver a positive customer experience.
Preferred Qualifications
- Previous sales experience, with an understanding of the customer and sales process is a PLUS!
- Experience with SQL, SAP, and/or Vistex preferred.
- Previous contract administration experience is helpful but not required.
- Strong critical-thinking and problem-solving skills, with a solution-oriented approach.
- Ability to work independently, take initiative, and find creative solutions to unique or complex requests.
- Experience supporting compliance processes or third-party vendor compliance platforms is a PLUS!
- Strong relationship-building and communication skills, with the ability to partner effectively with Sales, Legal, customers, and cross-functional teams.
- Experience working with customer activations, invoicing, rebates, or related sales support processes preferred.
- Highly organized with the ability to manage multiple priorities and responsibilities effectively.
- Ability to review information, identify potential issues, and support accurate and compliant business processes.
- Adaptable and comfortable wearing multiple hats in a role that supports a variety of business and customer needs.
Job Summary
Responsible for providing full cycle contract administration support for assigned contracts, ensuring execution of contract in accordance with policies, legal requirements and other governmental provisions. Administer new and renewal contract activities associated with proposals, negotiations, contract administration and contract compliance. Provide guidance on topics such as government RFPs proposals. Partner with sales team to develop contracts for increased business opportunities. Maintain current in practices and trends in government procurement, contracting and administration.
Major Tasks, Responsibilities, and Key Accountabilities
- Works closely with business partners on all assigned contract negotiations. Ensures completed proposals and in accordance with legal, business, government (FARs, DFARs, GSA, GSA Advantage), requirements submitted in a timely manner.
- Serves as primary of contact for sales team for all contractual matters and is responsible for understanding how terms and conditions affect pricing and schedules.
- Analyzes contract requests for proposals (RFP), request for quotations (RFQ) and other similar types of information.
- Provides contract administration guidance, working with leadership, internal and external customers to meet shifting requirements and ensuring external customer satisfaction.
- Ensures compliance with contractual agreements. Partners with legal as appropriate on contractual agreements or disclosure requirements.
- Assists with the daily administration of contracts to include negotiations of agreements, contract set-up and close out; contract modifications and maintenance of contract files.
- Coordinates the contract implementation process, as well as coordination fees and payments per contractual requirements.
Nature and Scope
- Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
- Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
- May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel 5% to 20% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
