The posting
Job Description
HealthPartners is looking to hire a Patient Access Representative to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Understands and supports the AHC mission, vision, guiding principles and standards of behavior.
Gathers and processes customer information, assuring efficient and accurate customer registration.
To make appointments for the providers over the telephone and in person.
All AHC employees are responsible to participate in quality and process improvement activities.
Every effort has been made to make this job description as complete as possible. However, it is emphasized that you may be required to perform other related duties and activities.
Work Schedule:
Typical weekday shifts: 7:45 a.m. to 3:15 p.m. or 7:45 a.m. to 4:15 p.m.
Every fourth Saturday: 7:00 a.m. to 5:00 p.m.
Occasional shifts may extend as late as 8:15 p.m. based on business needs.
Required Qualifications:
Education, Experience or Equivalent Combination:
- High School Diploma or equivalent
- 2 years related office experience
Benefits:
HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!
About Us
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.



