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Open nowPosted 22 days ago

Virtual Medical Assistant (CST)

Heartbeat Health28 open roles

Pay
$20 – $24 an hour
Where
remote
Work mode
Remote
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Your applicationOpen nowVirtual Medical Assistant (CST)Heartbeat Health · remote
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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Heartbeat Health postings stay open a median of 7 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 22 days ago

Heartbeat Health median: 7 days open

The posting

About Us:

About the Role:

  • Prepare patients for physician visits
  • Connect with patients, ensure video and audio work, and add interpreters as needed
  • Obtain signed telehealth consent forms
  • Obtain photos of insurance cards
  • Prepare patients for physicians
  • Take medical information over the phone
  • Document medical history, medications, dosing, and primary complaint
  • Obtain baseline vitals and verify baseline labs
  • Conduct KCCQ survey
  • Answer incoming calls
  • Engage in confirmation calls for upcoming appointments
  • Perform chart checks and engage in chart prep prior to patient visits
  • Schedule follow up appointments and labs
  • Proactively identify opportunities for improvement and risk mitigation
  • Execute policies that promote the best patient experience

About You:

  • Education: High school diploma or equivalent
  • Certification: Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), or Registered Medical Assistant (RMA) required
  • Experience: 1-3 Years of experience as a Medical Assistant to include providing virtual care to patients
  • Skills: Exceptional people skills, a GREAT communicator, outstanding organization and multitasking, and detail-oriented with a focus on process
  • Traits: Self-driven and excited to support new technology, a fast learner that is flexible and adaptable with a passion for delivering an outstanding patient experience

About Our Culture:

  • We are mission-driven: we're revolutionizing the way cardiovascular care is delivered
  • We are fast-paced & agile: we move quickly, iterate often, and value experimentation
  • We are remote-first: ownership, autonomy, and trust are at the core of how we operate
  • We care about diversity: diversity allows us to build an excellent patient experience
  • We care about each other: we are stronger together through a culture of mutual respect and active support.
  • We invest in our people: Eligible employees have access to a competitive benefits package, including medical, dental, and vision coverage, paid time off, paid holidays, sick time, a 401(k), and additional benefits designed to support you and your family
  • We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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