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Open nowPosted 30 days ago

On-Call Snow Operations Coordinator

HeartLand LLC3 open roles

Where
Kansas City, MO, USA
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Your applicationOpen nowOn-Call Snow Operations CoordinatorHeartLand LLC · Kansas City, MO, USA

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 30 days ago

The posting

Seasonal Snow Operations Coordinator

Temporary Seasonal Position

When winter weather hits, quick communication and reliable follow-through matter. Exterity is seeking dependable, responsive team members to support our snow operations throughout the winter season.

As a Seasonal Snow Operations Coordinator, you will help monitor incoming client requests, connect with the appropriate service partners, and ensure time-sensitive issues are addressed quickly and consistently. You will play an important role in supporting Exterity’s 24/7 centralized Service Operations Center and helping keep services moving during active winter weather events.

What You’ll Do

  • Monitor and respond to incoming snow-service requests
  • Contact the appropriate service partner and confirm that action is underway
  • Track open requests and follow up until the appropriate next step has been taken
  • Document updates and maintain accurate case information in Exterity’s systems
  • Escalate urgent or unresolved issues to the appropriate operational leader
  • Provide clear, thorough handoffs to the next shift
  • Communicate professionally with clients, service partners, and internal team members
  • Help meet client response requirements, including service windows as short as four hours

Schedule and Seasonal Commitment

This is a temporary seasonal position running from November 1 through March 31. Schedules will be developed based on team-member availability and operational coverage needs.

Shifts will be a minimum of 4.5 hours, with opportunities to work up to eight-hour shifts. Coverage may include evenings, overnight hours, early mornings, weekends, holidays, and active winter weather events.

Sample coverage windows include:

  • Evening coverage: 5:00–9:30 p.m. PT
  • Overnight coverage: 11:30 p.m.–4:00 a.m. CT
  • Early-morning coverage: 5:00–9:30 a.m. ET

What We’re Looking For

  • Dependable, responsive, and committed to assigned shifts
  • Comfortable working independently
  • Calm and professional when handling urgent or time-sensitive requests
  • Organized and attentive to follow-up details
  • Able to learn new technology and workflow systems quickly
  • Strong written and verbal communication skills
  • Comfortable communicating with clients, service partners, and operational leaders
  • Prior customer service, dispatch, operations, or service-coordination experience is helpful but not required

Who May Be a Great Fit

This opportunity may be especially well suited for:

  • Current team members interested in additional seasonal hours
  • College students or interns with winter availability
  • Customer-service or dispatch professionals seeking seasonal work
  • Candidates interested in gaining short-term operations and service-coordination experience

If you are reliable, detail-oriented, and ready to help keep winter operations moving, we would love to hear from you. Apply today to join Exterity’s seasonal snow operations team.

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