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Open nowPosted 2 days ago

Junior Key Account Manager / Client Relationship Executive – Singapore

HELIOS SYSTEMS PTE. LTD.

Pay
SGD 8,000 – SGD 11,000 a month
Where
Central, Singapore
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Your applicationOpen nowJunior Key Account Manager / Client Relationship Executive – SingaporeHELIOS SYSTEMS PTE. LTD. · Central, Singapore

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The clock on this job

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 2 days ago

The posting

Junior Key Account Manager / Client Relationship Executive – Singapore

Job Details

Job Title: Junior Key Account Manager / Client Relationship Executive Location: Singapore Experience: 1–4 years Language: English Industry: IT / Technology / SaaS / Hospitality / Facilities / B2B Services Travel: Required within Singapore for client meetings and site visits

About the Role

We are looking for a dynamic and client-focused Junior Key Account Manager / Client Relationship Executive to manage and develop relationships with corporate and business clients in Singapore.

This role is suitable for junior-level candidates with 1–4 years of relevant experience, particularly candidates from IT, Technology, SaaS, IT Services, Hotel/Hospitality, Facilities Management, or other client-facing industries.

Candidates do not necessarily need prior Key Account Manager experience if they have strong experience in client meetings, site visits, presentations, relationship management, customer handling, and business development/sales support.

Key Responsibilities

  • Manage and maintain relationships with assigned corporate and business clients.
  • Act as a key point of contact for customers and understand their requirements.
  • Conduct regular client meetings, site visits, presentations, and business reviews.
  • Visit client locations to understand requirements and ensure service satisfaction.
  • Build and maintain relationships with key client stakeholders and decision-makers.
  • Identify opportunities for upselling, cross-selling, renewals, and account growth.
  • Understand customer challenges and coordinate with internal teams to recommend suitable solutions.
  • Follow up with clients to ensure customer satisfaction and retention.
  • Coordinate with operations, delivery, technical, and support teams for smooth service delivery.
  • Handle customer queries, concerns, and escalations professionally.
  • Prepare client visit reports, account updates, and follow-up plans.
  • Maintain accurate customer information and activities in CRM.
  • Support contract renewals and identify opportunities for long-term business relationships.
  • Support new business opportunities from existing client relationships.
  • Travel within Singapore for client meetings and site visits as required.

Requirements

  • Bachelor's Degree or Diploma in Business, Marketing, Information Technology, Hospitality, or a related field.
  • 1–4 years of relevant experience in one or more of the following: Key Account Management Client Relationship Management B2B Sales Business Development Corporate Sales Customer Success IT / Technology Sales Hotel / Hospitality Sales or Corporate Relations Other client-facing roles
  • Candidates from IT/Technology or Hotel/Hospitality backgrounds are welcome, provided they have relevant client-facing experience.
  • Experience conducting client meetings, site visits, presentations, or customer reviews is highly preferred.
  • Strong communication, negotiation, presentation, and interpersonal skills.
  • Comfortable interacting with corporate clients and key stakeholders.
  • Ability to understand client requirements and coordinate internally to provide suitable solutions or services.
  • Strong follow-up and relationship-building skills.
  • Basic understanding of B2B sales and commercial processes.
  • CRM experience is an advantage.
  • Strong English communication skills. Additional languages are an advantage.
  • Ability to work independently and manage multiple clients.
  • Willingness to travel within Singapore for client meetings and site visits.

Preferred Industry Background

IT & Technology

  • IT Services & Consulting
  • Software / SaaS
  • ERP / CRM
  • Cloud Solutions
  • Cybersecurity
  • System Integrators
  • Managed Service Providers (MSP)
  • HR-Tech / HR Solutions
  • Digital Transformation

Other Relevant Industries

  • Hotels / Hospitality
  • Facilities Management
  • Corporate Services
  • B2B Service Providers
  • Customer Experience / Client Services

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