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Open nowFirst seen 3 hours ago

Patient Care Advocate

Helium1 open role

Where
Santo Domingo, Dominican Republic
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Your applicationOpen nowPatient Care AdvocateHelium · Santo Domingo, Dominican Republic
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Helium's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: first seen 3 hours ago

The posting

Location: Unicentro Plaza, Santo Domingo

Company: Helium

About Helium:

Helium is a premier outsourcing center dedicated to providing top-tier administrative support, cybersecurity, and IT services to healthcare centers across the United States. We are committed to streamlining healthcare operations and ensuring seamless patient care through expert support services.

Job Summary:

We are seeking a highly organized and customer-oriented Patient Care Advocate to join our team! The ideal candidate will guide patients from initial inquiry, provide support through multiple referral and inquiry channels, patient enrollment and onboarding support through outbound and inbound programs.

This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Functions include but are not limited to:

Key Responsibilities:

  • Initial Patient Contact and triage
  • Appointment scheduling
  • Insurance verification support
  • Documentation collection
  • Pre-procedure preparation for endovascular interventions
  • Maintain accurate records and ensure compliance with HIPAA regulations and company policies

Required Skills & Experience:

  • Strong empathy and customer service skills.
  • Ability to work and operate in client systems.
  • Familiarity with medical terminology.

Qualifications:

  • Excellent verbal and written communication skills.
  • Ability to multitask and manage time efficiently.
  • Customer service-oriented with a professional and friendly demeanor.
  • Bilingual fluency in English and Spanish.
  • Previous experience in health care patient scheduling, general patient access or Revenue Cycle Management (RCM)

Benefits:

  • Competitive Salary
  • Comprehensive training and professional development opportunities.
  • Collaborative and supportive work environment.
  • Opportunities for career growth within Helium.

How to Apply:

If you have a passion for connecting with people and making an impact in the healthcare industry, we'd love to hear from you!

Apply today and become part of the Helium team!

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