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Open nowPosted 24 hours ago

Sales Operations - Assistant Manager

Helix115 open roles

Where
Quail Construction, 5555 East Van Buren Street, #240, Phoenix, Arizona, United States of America
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Your applicationOpen nowSales Operations - Assistant ManagerHelix · Quail Construction, 5555 East Van Buren Street, #240, Phoenix, Arizona, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Helix's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Helix postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 24 hours ago

Helix median: 20 days open

The posting

Assistant Branch Manager – Phoenix BranchLocation: Phoenix, AZ Employment Type: Full-TimePosition SummaryThe Assistant Branch Manager supports the Branch Manager in overseeing all aspects of daily branch operations, including dispatch, field operations, staffing, equipment management, customer relations, safety compliance, and administrative functions. This position is responsible for promoting operational efficiency, employee accountability, productivity, and overall branch performance. The Assistant Branch Manager must demonstrate strong leadership, professionalism, sound decision-making, and the ability to independently manage branch operations in the Branch Manager's absence.Essential Duties & Responsibilities• Assist in managing all daily branch operations, ensuring efficient coordination of personnel, equipment, and resources.• Oversee dispatch and field activities to ensure appropriate staffing, scheduling, and timely completion of customer requests.• Provide leadership, coaching, and direction to dispatchers, Foremen, and field personnel.• Monitor employee productivity, labor utilization, overtime, unbilled hours, and operational expenses.• Assist with workforce planning, employee performance management, training, and development.• Ensure compliance with company policies, safety standards, and applicable regulatory requirements.• Monitor fleet and equipment utilization, maintenance, inventory, and yard organization.• Support customer relationships, resolve service concerns, and assist with business development and customer retention.• Utilize operational systems, including Samsara, to monitor safety, driver performance, and operational efficiency.• Maintain accurate operational documentation, reports, and performance metrics.• Identify operational challenges, recommend improvements, and implement corrective measures.• Partner with Human Resources on staffing, employee relations, performance concerns, and policy compliance.• Assume responsibility for branch operations and operational decision-making in the Branch Manager's absence.Qualifications & Skills• Experience in traffic control, construction operations, dispatch, or field supervision preferred.• Demonstrated leadership, supervisory, and organizational skills.• Strong communication, problem-solving, and decision-making abilities.• Knowledge of labor management, scheduling, operational efficiency, and cost control.• Ability to manage multiple priorities in a fast-paced environment.• Proficiency with operational technology, reporting systems, and basic computer applications.• Commitment to professionalism, accountability, safety, and customer satisfaction.• Ability to work independently and exercise sound judgment.Leadership ExpectationsThe successful candidate must demonstrate initiative, integrity, accountability, and the ability to effectively lead employees while maintaining a positive and productive work environment. This individual must be capable of balancing operational demands, employee development, customer expectations, and branch profitability.Quail Construction is committed to providing opportunities for employee growth, professional development, and internal advancement.

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