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Open nowPosted 8 hours ago

Airport Systems Engineer

Heraklion International Airport

Where
Heraklion, Crete, Greece
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Your applicationOpen nowAirport Systems EngineerHeraklion International Airport · Heraklion, Crete, Greece

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 8 hours ago

The posting

International Airport of Heraklion, Crete S.A. is currently looking for a:

Airport Systems Engineer

Responsibilities

  • Trace operational incidents end-to-end across source data, application, database, integration, connectivity and external dependencies.
  • Retain technical ownership of the airport service through recovery, validation and evidence-based escalation.
  • Work with REST APIs, XML / JSON, SFTP, messaging / queues and interface monitoring where required by supported airport services.
  • Use SQL Server and/or PostgreSQL and Linux troubleshooting skills to diagnose application and data-flow issues.
  • Participate in design/interface review, FAT/SAT/UAT, go-live, hypercare and transition to BAU.
  • Maintain service documentation, interface records, monitoring and runbooks.
  • Provide L2 support for assigned Airport Operational Systems and related airport integration services.
  • Participate in major incident resolution, RCA, controlled production changes and disaster-recovery / continuity exercises.
  • Participate in the light critical-production on-call model once staffing and operational readiness.
  • Work with Airport Operations, airlines, ground handlers and operational stakeholders to understand impact and validate service restoration.
  • Coordinate with ICT Infrastructure, Network and Security teams when incidents cross technical boundaries.
  • Manage technical escalation to providers and other specialist suppliers when required.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; a relevant Master's degree is an asset
  • Minimum 3 years of experience in production application support, systems integration, databases or Linux; airport or other 24x7 critical-infrastructure experience is an advantage
  • Strong application support and troubleshooting skills, with knowledge of SQL Server and/or PostgreSQL
  • Experience in systems integration, REST APIs, XML/JSON, SFTP and messaging technologies
  • Knowledge of airport systems (AODB, RMS, FIDS, CUPPS, CUSS, DCS) or Azure integration services is an advantage
  • Relevant certifications in Linux, databases, cloud or IT service management are desirable
  • Excellent command of English, both written and verbal

Competencies

  • Strong team orientation, ownership mindset, communication and problem-solving skills
  • Ability to work effectively with operational stakeholders and technical suppliers
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